Ray Singh

Robin Loney and this dealership was the best and easiest car purchase I ever made. Robin arranged to pick up my two cars from Nanaimo BC for a trade for an old new car and stored it and delivered it to Rich car purchase I ever made. Robin arranged to pick up my two cars from Nanaimo BC for a trade for an old new car and stored it and delivered it to Richmond all the way from Kelowna with a new battery included. Even Al the delivery guy installed my license plate and helped us load the spare tires in are other car. This never happens in a regular dealership. %100 customer satisfaction and service! More

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The whole process from initial enquiry to purchase was very professional. As we had to get our new used vehicle detailed after purchase, the service section was also awesome! very professional. As we had to get our new used vehicle detailed after purchase, the service section was also awesome! More

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I chose to deal with Logan after seeing his profile on Dealer Rater. He was an excellent communicator who answered all my questions and made buying from out of town and easy experience. The rest of the st Dealer Rater. He was an excellent communicator who answered all my questions and made buying from out of town and easy experience. The rest of the staff at the dealership were friendly as well and I bought a new truck! More

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Luke was absolutely amazing. Never felt pressured. Always felt he was working for with me, not for the commission. No up-sale tactics and always spoke of any additional option Never felt pressured. Always felt he was working for with me, not for the commission. No up-sale tactics and always spoke of any additional options as just that. Nice to haves but if you don't need them, let's find a vehicle that works for you. Thanks Luke! I love my ride! More

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Everyone was helpful, and worked above and beyond! Friendly staff and listened to my wants and needs. Great experience! Friendly staff and listened to my wants and needs. Great experience! More

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Emilie was pleasant when I checked in how ever that is about all I can say that is positive about my interaction with her. I have always valued the text messages I receive letting me know the status of my about all I can say that is positive about my interaction with her. I have always valued the text messages I receive letting me know the status of my service, I also like that once the my service is complete I can ask to be picked up immediately after its finished so I can be picked up and pick up my truck in a reasonable amount of time. So to my surprise after being ignored for an hour on my request to be picked up by Emilie I subsequently had to call the dealership to inquire if my ride had been sent, they didn't know I needed one and politely apologized and sent it. 10 minutes after I received a text from Emilie that the text are automated and she was on break (I sent the text for pick-up 1 1/2 hrs earlier) and she apologized again. She waisted 2 hrs of my day that "I'm sorry" will not give me back. My suggestion to anyone reading this is even if it's an oil change plan for it to be 4 1/2hrs or more of your day! That seems to be the new trend in the service department. More

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Always a pleasure dealing with Trevor and his sales team! I will continue to purchase vehicles from them for sure. I will continue to purchase vehicles from them for sure. More

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Great salesman, he made it easy to get in and out with a new vehicle. new vehicle. More

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Logan takes time to get to know you. Logan listens to your needs and works VERY hard to make it happen! THANK YOU LOGAN! Logan listens to your needs and works VERY hard to make it happen! THANK YOU LOGAN! More

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Great experience from the start, chatting with what I thought was a bot, to talking with Robin, who was very knowledgeable and fun to buy my truck from. 5 star professionalism. thought was a bot, to talking with Robin, who was very knowledgeable and fun to buy my truck from. 5 star professionalism. More

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