Randy Grilo

Matt is a wonderful man who’s filled with patience and compassion with me. He’s my first time continuing with the new truck again. compassion with me. He’s my first time continuing with the new truck again. More

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I was in a roll over accident and Randy was really great to deal with. He not only was able to get me the best deal, but he walked me through the process start to finish. . Not only did he make the purc to deal with. He not only was able to get me the best deal, but he walked me through the process start to finish. . Not only did he make the purchase smooth he went over and beyond to give me great advice regarding insurance and next steps regarding my accident. He is very easy to deal with and trustworthy. More

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Randy was very helpful and responsive when purchasing my SUV, he ensured that everything was taken care of and would recommend his service and expertise. SUV, he ensured that everything was taken care of and would recommend his service and expertise. More

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Great communication very informative and helpful with finding the right vehicle thank you Randy for the smooth transaction finding the right vehicle thank you Randy for the smooth transaction More

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Excellent customer service, Randy went above and beyond to help us find the right fit for our family, very knowledgeable knew all the perks with the different makes and models, explained all the functions to help us find the right fit for our family, very knowledgeable knew all the perks with the different makes and models, explained all the functions that the car had to offer. He was the terrific. More

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This dealership was very inviting and comfortable to be in. Everyone was welcoming and friendly. in. Everyone was welcoming and friendly. More

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Absolutely thrilled with my experience at courtesy ford london, and I can't thank Randy enough! From the start, Randy was incredibly helpful and attentive to my needs. His communication was top-notch throu london, and I can't thank Randy enough! From the start, Randy was incredibly helpful and attentive to my needs. His communication was top-notch throughout the entire process, and he made sure everything was seamless. I truly appreciate his dedication to finding exactly what I wanted, and I’m beyond excited with my new vehicle. Highly recommend Randy and the team at Courtesy Ford. More

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I can’t say enough great things about my experience with Randy Grilo. From the very first interaction, he stood out as someone who truly values his customers. He took the time to get to know exactly wh with Randy Grilo. From the very first interaction, he stood out as someone who truly values his customers. He took the time to get to know exactly what I was looking for in a vehicle, carefully listened to my needs, and asked all the right questions to make sure he understood what would work best for me. What impressed me most was his professionalism combined with genuine kindness. At no point did I feel pressured or rushed. Instead, he provided honest advice, explained every option clearly, and made sure I felt comfortable and confident throughout the entire process. He was incredibly knowledgeable about the vehicles, features, and financing, and patiently walked me through everything step by step. He went above and beyond, not just to help me find the perfect car, but also to ensure that the entire experience was seamless—from the test drive to the paperwork and delivery. He even followed up after the purchase to make sure everything was going well, which shows how much he truly cares about his customers long after the sale is done. Thanks to Randy , what is usually a stressful and overwhelming process became exciting, smooth, and enjoyable. I absolutely love my new car, and I am so grateful for the exceptional service I received. If you are looking for a car salesman who is trustworthy, knowledgeable, and genuinely committed to his customers, I cannot recommend Randy Grilo highly enough. He is the reason I will continue to come back to this dealership in the future More

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Excellent service and advise from Randy, he provided options, very personable and friendly. He was very attentive. options, very personable and friendly. He was very attentive. More

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Randy did an amazing job finding me the perfect fit for our family’s needs! I walked in with some Idea of what I wanted, but with his experience, he knew exactly what I was looking for! I ended up getting our family’s needs! I walked in with some Idea of what I wanted, but with his experience, he knew exactly what I was looking for! I ended up getting the Navigator and I’m so happy! Thank you for listening, understanding my needs, and finding me the perfect fit. We will certainly be back when it’s time to upgrade! Thanks again Randy. More

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