Randy Grilo

Excellent customer service, Randy went above and beyond to help us find the right fit for our family, very knowledgeable knew all the perks with the different makes and models, explained all the functions to help us find the right fit for our family, very knowledgeable knew all the perks with the different makes and models, explained all the functions that the car had to offer. He was the terrific. More

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This dealership was very inviting and comfortable to be in. Everyone was welcoming and friendly. in. Everyone was welcoming and friendly. More

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Absolutely thrilled with my experience at courtesy ford london, and I can't thank Randy enough! From the start, Randy was incredibly helpful and attentive to my needs. His communication was top-notch throu london, and I can't thank Randy enough! From the start, Randy was incredibly helpful and attentive to my needs. His communication was top-notch throughout the entire process, and he made sure everything was seamless. I truly appreciate his dedication to finding exactly what I wanted, and I’m beyond excited with my new vehicle. Highly recommend Randy and the team at Courtesy Ford. More

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Excellent service and advise from Randy, he provided options, very personable and friendly. He was very attentive. options, very personable and friendly. He was very attentive. More

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Randy did an amazing job finding me the perfect fit for our family’s needs! I walked in with some Idea of what I wanted, but with his experience, he knew exactly what I was looking for! I ended up getting our family’s needs! I walked in with some Idea of what I wanted, but with his experience, he knew exactly what I was looking for! I ended up getting the Navigator and I’m so happy! Thank you for listening, understanding my needs, and finding me the perfect fit. We will certainly be back when it’s time to upgrade! Thanks again Randy. More

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I can’t say enough great things about my experience with Randy Grilo. From the very first interaction, he stood out as someone who truly values his customers. He took the time to get to know exactly wh with Randy Grilo. From the very first interaction, he stood out as someone who truly values his customers. He took the time to get to know exactly what I was looking for in a vehicle, carefully listened to my needs, and asked all the right questions to make sure he understood what would work best for me. What impressed me most was his professionalism combined with genuine kindness. At no point did I feel pressured or rushed. Instead, he provided honest advice, explained every option clearly, and made sure I felt comfortable and confident throughout the entire process. He was incredibly knowledgeable about the vehicles, features, and financing, and patiently walked me through everything step by step. He went above and beyond, not just to help me find the perfect car, but also to ensure that the entire experience was seamless—from the test drive to the paperwork and delivery. He even followed up after the purchase to make sure everything was going well, which shows how much he truly cares about his customers long after the sale is done. Thanks to Randy , what is usually a stressful and overwhelming process became exciting, smooth, and enjoyable. I absolutely love my new car, and I am so grateful for the exceptional service I received. If you are looking for a car salesman who is trustworthy, knowledgeable, and genuinely committed to his customers, I cannot recommend Randy Grilo highly enough. He is the reason I will continue to come back to this dealership in the future More

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The courtesy ford staff was very nice and helpful in the process of buy my first car. process of buy my first car. More

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I had an excellent experience with Randy at Courtesy Ford! From start to finish, Randy was professional, knowledgeable, and genuinely helpful. He made the entire car-buying process smooth and stress-fre Ford! From start to finish, Randy was professional, knowledgeable, and genuinely helpful. He made the entire car-buying process smooth and stress-free, taking the time to answer all of my questions and ensuring I found the right vehicle for my needs. Randy didn’t pressure me at any point—he was transparent, honest, and truly cared about what was best for me. The entire team at Courtesy Ford was friendly and efficient, and the atmosphere at the dealership was welcoming and relaxed. If you're looking for a trustworthy salesman and a dealership that values its customers, I highly recommend Randy and Courtesy Ford. I couldn't be happier with my purchase! More

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I had such a wonderful experience working with Randy to purchase my new vehicle! As someone who doesn’t know a whole lot about cars, Randy provided me with the knowledge needed in order to make a decision purchase my new vehicle! As someone who doesn’t know a whole lot about cars, Randy provided me with the knowledge needed in order to make a decision that best suited my family. I believe the best part of working with Randy is that I truly never felt pressured to make a purchase. He was always available to answer my questions (and I had a lot), demonstrating patience in the process and providing clarity/honesty in anything related to car purchasing. A+, 10/10, highly recommend working with Randy! More

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Randy was great at helping me pick pick out my truck. He is a "soft closing" salesman, which makes him comfortable to deal with. He leads you to the purchase without pressure. He explained everything He is a "soft closing" salesman, which makes him comfortable to deal with. He leads you to the purchase without pressure. He explained everything very clearly and at no time did I feel I had to buy. He made me WANT to buy. Courtesy Ford's management is lucky to have him. George in finance is perfect for his job. Very well spoken and personable. I will certainly be back for my next vehicle! More

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