Rachelle Long
Rachelle Long at Gosch Ford Temecula
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Rachelle Long

Service Manager

Gosch Ford Temecula

26895 Ynez Rd
Temecula, CA 92591

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5.0
563 Reviews

Dealership Experience

12 yrs, 1 mo

Industry Experience

30 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

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5.0

563 Reviews

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563 Reviews of Rachelle Long

October 16, 2024

Dealership Rating
Employee Rating

Donte the mobile technician did an absolutely amazing job with the Mobile service oil change. fast and very respectful. He showed up right on time and did everything while i was in the comfort of my own home More

by austinbnoble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donte

Oct 17, 2024

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business, Austin, and hope to see you again soon! Jason Noble General Manager

October 16, 2024

Dealership Rating
Employee Rating

Donte the mobile technician did an absolutely amazing job with the Mobile service oil change. fast and very respectful. He showed up right on time and did everything while i was in the comfort of my own home More

by austinbnoble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Masuguchi, Raymond Quintero , Donte

Oct 18, 2024

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

October 15, 2024

Dealership Rating
Employee Rating

Cameron kept me up to date on what was happening with my vehicle, with what they found wrong. To the time it would be ready. More

by prcanham
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster

Oct 16, 2024

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad Cameron was able to help, and we hope to see you again! Jason Noble General Manager

July 28, 2024

Dealership Rating
Employee Rating

I took my car into the service department I was helped by she's a service writer her name is Samantha she was very professional very courteous called me back in a timely manner told me exactly what I needed More

by Hamlin#11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 28, 2024

Gosch Ford Temecula responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Samantha! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jason Noble General Manager

July 18, 2024

Dealership Rating
Employee Rating

Joseph seemed really nice however whoever cleaned the rodent nest out of my engine did not clean out the air filter compartment and there was a ton of nesting in there. That would have caused another sta More

by bkgentile
Workmanship
Service Communication
Recommend Dealer
No

June 29, 2024

Dealership Rating
Employee Rating

This is my go to service depart for all of my vehicles needs. The staff is attentive and answers any questions I may have More

by Johnk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Masuguchi, Kayla Price

Jun 30, 2024

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

June 24, 2024

Dealership Rating
Employee Rating

Amazing dealership I had a great experience here between the thoughtful employees and the snack and drinks while I wait for my vehicle's repairs. More

by escape owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Quintero

Jun 25, 2024

Gosch Ford Temecula responded

It's great to hear that Rachelle was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

June 24, 2024

Dealership Rating
Employee Rating

Great experience, friendly environment, and Rachelle is very helpful. Thank you Gosch Ford Temecula. I'll be back. More

by Kak8885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

June 24, 2024

Dealership Rating
Employee Rating

The service manager Rachel was very kind and helpful during my service visit. thank you gosch for temecula. More

by Karen collier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Karen, and we look forward to working with you again. Jason Noble General Manager

June 24, 2024

Dealership Rating
Employee Rating

so helpful! . Made it very easy and painless. Best experience at a dealership ever! Thank you Gosch ford More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Brian, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

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