Check out Pete Jewer's reviews on DealerRater

March 13, 2018

Dealership Rating

Employee Rating

Poor customer service experience We had disagreements over the negotiated price. Sales representative had a very quick temper when faced with the situation and felt offended too quick We had disagreements over the negotiated price. Sales representative had a very quick temper when faced with the situation and felt offended too quickly over the exposure of a disingenous statement. With very small exeptions, we felt our business as buyers (cash down) of an used vehicle was not valued. Escalation to management did not help; we do have to note that the manager displayed better customer service. Ended up purchasing a superior vehicle at the same price from a Toyota dealership. More

by Buyers

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

No

Other Employees Tagged: Tony Di Pietro

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Apr 05, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Hi Cosmin, we are sorry you feel you had a bad experience. However, the facts are we had a negotiated deal 3 times, but you decided to change the deal all 3 times. We did our best to meet your criteria, but when you came to pick up the vehicle, your request for a set of free tires was more than what we could offer... especially since the deal was already negotiated. And it was not your request that upset our salesperson. We have customers trying to get the best bang for their buck all the time. It was the fact that you continuously insulted him with poor language. In an attempt to “save the deal” we offered to honor the original deal with a different salesperson, yet it was not good enough and you asked for even more. We are sorry we could not earn your business this time around, but we are always open to helping in the future. Congratulations on your purchase.

Mar 13, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Hi Cosmin, we are sorry you feel you had a bad experience. However, the facts are we had a negotiated deal 3 times, but you decided to change the deal all 3 times. We did our best to meet your criteria, but when you came to pick up the vehicle, your request for a set of free tires was more than what we could offer... especially since the deal was already negotiated. And it was not your request that upset our salesperson. We have customers trying to get the best bang for their buck all the time. It was the fact that you continuously insulted him with poor language. In an attempt to “save the deal” we offered to honor the original deal with a different salesperson, yet it was not good enough and you asked for even more. We are sorry we could not earn your business this time around, but we are always open to helping in the future. Congratulations on your purchase.

December 11, 2017

Dealership Rating

Very helpful Tyler was very helpful, explaining any questions I had. I would definitely recommend him to my friends and colleagues in the future. My experience was Tyler was very helpful, explaining any questions I had. I would definitely recommend him to my friends and colleagues in the future. My experience was prompt and pleasant. More

by Zahir.R

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tyler Berger

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Dec 11, 2017 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for the fantastic review!

December 08, 2017

Dealership Rating

Employee Rating

Going The Extra Mile! Recently purchased a new Silverado from Northgate. Pete and his team went above and beyond to meet my needs and exceeded my expectations. I will be Recently purchased a new Silverado from Northgate. Pete and his team went above and beyond to meet my needs and exceeded my expectations. I will be definitely be returning for any future purchases. More

by HUTCH

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 08, 2017 -

Northgate Chevrolet Buick GMC Ltd responded

I am glad we exceeded your expectations as that is our goal! Enjoy your new Silverado!

Pete Jewer | Page 3

General Sales Manager

Northgate Chevrolet Buick GMC Ltd

23 Reviews of Pete Jewer