Paula Alpha

I recently purchased a Mercedes AMG C43 from Woodlands Mercedes, and must say the whole experience was made very easy by the team of professionals at Woodlands Mercedes. A special mention for Sales Cl Mercedes, and must say the whole experience was made very easy by the team of professionals at Woodlands Mercedes. A special mention for Sales Client Advisor - AMG Specialist Trent Hjuler, whose professionalism, personality and knowledge of the model in which I was interested in, made the experience of purchasing a car easy and seamless. Trent took the time to explain in detail, and demonstrate all that the C43 offered, along with answering all of my questions clearly. Additionally, I was satisfied with what was offered for my Mercedes as a “trade-in”, and I remain very satisfied with the model that I purchased. After I received the keys to the AMG C43, Nick Botusan - General Sales Manager, made time to meet with my wife and I to congratulate us on our purchase. Woodlands Mercedes customer service par excellence… More

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Highly Recommend this dealership and saleslady, Katherine Stern. Drove in from Louisiana and it was a seamless process. Car was ready to go for my initial test drive, Katherine was very thorough explaining Stern. Drove in from Louisiana and it was a seamless process. Car was ready to go for my initial test drive, Katherine was very thorough explaining how to operate the vehicle. Paula, in finance, was awesome as well. We were in and out in a little over an hour. Great car buying experience! More

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Katherine and the rest of the crew did a great job helping us with our new car. The service department is over the top and everyone is very helpful. helping us with our new car. The service department is over the top and everyone is very helpful. More

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Gaston is the most helpful, knowledgable, and fair service advisor we have ever worked with. service advisor we have ever worked with. More

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Excellent Service very professional and great customer care there was no long wait clear environment 👏 👍 care there was no long wait clear environment 👏 👍 More

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I love my car. This experience was amazing. Everyone in finance but especially Katherine. Katherine was patient and still had time to show me how the car works. Big This experience was amazing. Everyone in finance but especially Katherine. Katherine was patient and still had time to show me how the car works. Big hug! Thanks sooo much. This is how car buying should be. you made it easy. More

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Trent is a great rep for the dealership. He is on the ball. Great customer service He is on the ball. Great customer service More

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Great from start to finish of the process. Very professional and helpful. Made my visit worth the drive. #Positivevibes Very professional and helpful. Made my visit worth the drive. #Positivevibes More

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Fezan listened to my needs and preferences, did not try to up-sell me, explained everything in terms I could easilty understand and showed me the vehicles that would work best for my circumstances. The ce to up-sell me, explained everything in terms I could easilty understand and showed me the vehicles that would work best for my circumstances. The certified, pre-owned vehicle he recommended as the one he thought was best for me, is perfect for what I need, He is a very nice, easy to work with individual and I would recommend him to anyone looking to buy a vehicle at MBOTW. More

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Great service, prompt and professional. I keep coming back as buying process is smooth and quality is excellent I keep coming back as buying process is smooth and quality is excellent More

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