Dealership Experience
22 yrs, 3 mos
Languages Spoken
Armenian
English
1,112 Reviews
Write a Review1112 Reviews of Paul Tokatlyan
June 22, 2024
I received excellent service on my Mitsubishi Outlander PHEV!! I was very impressed by the level of service I received from Paul and the rest of the staff at Universal Mitsubishi. I was greeted by Paul a PHEV!! I was very impressed by the level of service I received from Paul and the rest of the staff at Universal Mitsubishi. I was greeted by Paul and he went through the process for my service and told me it was going to take a couple of hours. Happily it took about 1 hour and a half. Facilities are very comfortable and clean. They offer hot beverages and a nice lounge and work area where customers can sit and wait for their cars. More
Other Employees Tagged: Junior Avila
June 21, 2024
Paul and his crew are so helpful! They want to make sure that everything is fix or if the parts is not available he's going to order it right away. They want to make sure that everything is fix or if the parts is not available he's going to order it right away. More
June 20, 2024
Paul was great - he walked me through my issue with the 12V battery and since it's a hybrid explained some things about the car and how to jump start it that I didn't even know about so I didn't have to ha 12V battery and since it's a hybrid explained some things about the car and how to jump start it that I didn't even know about so I didn't have to have it towed. - Paul has been there for me since I purchased the car over 5 years ago and while luckily I don't need to have my car worked on that often but when I do I really appreciate all that he does. More
June 17, 2024
The service staff are both courteous and knowledgeable with an attention to detail that other dealerships lack. with an attention to detail that other dealerships lack. More
Other Employees Tagged: Junior Avila, Armen Yagubyan
June 16, 2024
Zakk Kim was overachived our expectations He provided us with good service , being first timers to mitsubishi . His dedication in making the customer not feeling pressure in choosing the correct car Whe us with good service , being first timers to mitsubishi . His dedication in making the customer not feeling pressure in choosing the correct car When it came down to negotiation he is rhe go to person You can tell he is there for the customer and not just the mone. I recomend mitsubishi without doubt! More
Other Employees Tagged: Tiki N, Junior Avila, Zakk Kim, Bobby Gharibian, Saul Turcios , JC Gonzalez, Armen Yagubyan, Carlos De La Luz
June 10, 2024
Armen was super knowledgeable and helpfu! ! I really appreciated his honesty and knowledge. Appreciate you , Armen. ! I really appreciated his honesty and knowledge. Appreciate you , Armen. More
Other Employees Tagged: Junior Avila, Armen Yagubyan
June 09, 2024
Great customer service always quick and easy pick up, iv been owning my mitsubishi mirage brand new since 2015 almost 9 yrs later still running strong, universal mitsubishi always takescare of my car and ar been owning my mitsubishi mirage brand new since 2015 almost 9 yrs later still running strong, universal mitsubishi always takescare of my car and are honest about the service needs of your car, i will be back for a new vheicle once im done with my mirage car. More
Other Employees Tagged: Armen Yagubyan
June 08, 2024
Extremely friendly and helpful staff. They fixed the aforementioned issues with my vehicle and made sure I knew what was going on, every step of the process. Paul is a gentleman, through They fixed the aforementioned issues with my vehicle and made sure I knew what was going on, every step of the process. Paul is a gentleman, through and through. His level of customer service is what all should aspire to provide. More
May 31, 2024
Had a problem with the service light and maintenance. They did a full vehicle inspection right away and found the problem. Was able to fix the issue. They were very professional and knowledgeable. They did a full vehicle inspection right away and found the problem. Was able to fix the issue. They were very professional and knowledgeable. More