Dealership Experience
6 yrs, 3 mos
18 Reviews
Write a Review18 Reviews of Paul Suchanek
June 16, 2024
Very professional! Great experience from start to finish. Had my old kids with me and they made them feel apart of the transaction Great experience from start to finish. Had my old kids with me and they made them feel apart of the transaction More
Other Employees Tagged: CJ Phan, Mike De La Pena
May 28, 2024
Immediately after I bought the car was sent out on a trip that lasted weeks for my pilot job. Called their finance dept to see when first payment was due. Left a message, no response back. Called the store m that lasted weeks for my pilot job. Called their finance dept to see when first payment was due. Left a message, no response back. Called the store manager a few days later with the same question, left a message, no response back. I had to go to the bmw finance site and figured it out on my own. They couldn’t be bothered to attach the front license plate holder for WA. I was told I could make an appointment and drive 12 hours one way to get it done. More
Other Employees Tagged: Ed Alnasir
May 06, 2024
Sales process was easy but once they got our money and got rid of the car, they stopped being helpful. We’ve had the car for a month but no title or registration which they need to process for us, so it’s got rid of the car, they stopped being helpful. We’ve had the car for a month but no title or registration which they need to process for us, so it’s had to sit useless in the garage. More
Other Employees Tagged: ELISA GALA , Pov San
December 19, 2023
A great dealership and a awesome team. ...The staff at Niello BMW of Elk Grove always delivers great quality customer service and always delivers on their promises. Ed Alnasir was very pa ...The staff at Niello BMW of Elk Grove always delivers great quality customer service and always delivers on their promises. Ed Alnasir was very patient and knowledgeable to answer all our questions throughout our car buying experience. Marcos did a good job as promised. Paul Suchanek also helped us with lots of technical and finance related questions. Timothy Dooley, was also very patient and made our finance and other paper work very smooth and easy. Outstanding service all thru the process of ordering and delivering my new car. I would recommend all my friends to Niello... More
Other Employees Tagged: Ed Alnasir , marcos
December 01, 2023
Niello BMW and Amir were great! They were easy to work with and the buying experience was fast and easy. They were easy to work with and the buying experience was fast and easy. More
Other Employees Tagged: Mike De La Pena, Mike Sulman , Amir Mohabbat
June 18, 2023
Fantastic service and now have a long term relationship with this dealership. Richard Mendez, Tom H. And the all dealership support teams are fantastic. with this dealership. Richard Mendez, Tom H. And the all dealership support teams are fantastic. More
Other Employees Tagged: David Sotomayor, Tom Mohammadi, Mike De La Pena, Mike Sulman, Essex Salcido , Richard Mendez
May 31, 2023
Amir Mohabat is great salesperson and manager Tim also very experienced person they did good explaining on car thanks very experienced person they did good explaining on car thanks More
Other Employees Tagged: Darren Wilkerson, Ed Alnasir , Amir Mohabbat
May 19, 2023
nice arrangement with good communication skill. Trevor is a good service team member explain everything clearly Trevor is a good service team member explain everything clearly More
Other Employees Tagged: David Sotomayor , trevor
May 19, 2023
Niello continues to rate #1 in my book. Marco my service representative has been very professional and has "get it done" way about himself. I love it. Thank you for making my luxury car exp Marco my service representative has been very professional and has "get it done" way about himself. I love it. Thank you for making my luxury car experience a luxury. More
Other Employees Tagged: David Sotomayor , Marco
May 18, 2023
Mr Amir and his team was very professional, he went above and beyond to make sure that a leave happy, I really appreciate his personality and professionalism. and beyond to make sure that a leave happy, I really appreciate his personality and professionalism. More
Other Employees Tagged: Q, and Amir