Nick Strickling

Mike was easy to work with throughout the car purchase process. He kept on top of things and his communication for coordinating pick-up and other details was great. He was a professional all the way arou process. He kept on top of things and his communication for coordinating pick-up and other details was great. He was a professional all the way around! More

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Salesman was very personable and friendly, no pressure. Time spent at dealer ship was minimal. Salesman rode home with me to insure truck fit in my garage, then back to dealer ship to finish up! Time spent at dealer ship was minimal. Salesman rode home with me to insure truck fit in my garage, then back to dealer ship to finish up! More

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Treavor our car sales man was great. Easy to work with. The GM Nick was not pleasant. Had a sour attitude. Almost left without buying a vehicle. You could tell by the end the GM just wan Easy to work with. The GM Nick was not pleasant. Had a sour attitude. Almost left without buying a vehicle. You could tell by the end the GM just wanted us gone. I would definitely buy another vehicle from Treavor. The GM Nick needs a attitude check. More

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I was surprised with getting the vehicle that I wanted and my sales representative Treavor made it easy and fun to buy the vehicle that I now adore! and my sales representative Treavor made it easy and fun to buy the vehicle that I now adore! More

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Everybody is so friendly and helpful! They made buying a vehicle very quick and painless. Definitely recommend! They made buying a vehicle very quick and painless. Definitely recommend! More

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Toney was an excellent salesman. Lake Ford provided a quality vehicle at a fair price and respected my timeline for purchasing. Lake Ford provided a quality vehicle at a fair price and respected my timeline for purchasing. More

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Treavor at Lake Ford went above and beyond to get me into the truck I was looking for. The support staff was awesome too. the truck I was looking for. The support staff was awesome too. More

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The dealership was very easy to work with. They returned, calls very promptly. They met us partway to reduce the transit time to pick up the car. The finance person was able to get me a lower They returned, calls very promptly. They met us partway to reduce the transit time to pick up the car. The finance person was able to get me a lower Interest rate. Overall, I would work with them again in a heartbeat More

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They gave me a great trade in value for my vehicle and worked to match my financing rate. Everything went smoothly and included follow up communication post sale from the sales manager and my sales rep. worked to match my financing rate. Everything went smoothly and included follow up communication post sale from the sales manager and my sales rep. More

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I purchased a used F-150 last week from this dealership. It’s gold certified and thought everything would be good…almost nothing went the way I was expecting. Edwin, my salesman was the only exception. He w It’s gold certified and thought everything would be good…almost nothing went the way I was expecting. Edwin, my salesman was the only exception. He was great to work with. I put $500 down to hold the vehicle and wasn’t able to come look at it for a few days. On the test drive, the car wasn’t cleaned at all, even though they had plenty of time to even do a quick cleanup on it. Even when I took delivery, it wasn’t very clean…probably because the detailer was rushed to get it done. My trade in vehicle wasn’t perfect, but they gave me an extremely low trade allowance without explanation. I was preapproved for the loan, but when I was signing papers, they couldn’t use it, they could only give me another bank for a higher rate. Again, without explanation, but the F&I manager did fling the preapproval back at my wife. A Gold Certified Ford is supposed to include a free Carfax report, and 3 month trial for XM radio, which I did not get, and didn’t know I was supposed to get into i looked up on the Ford website, because I didn’t receive any paperwork stating it was included with the certified vehicle. My biggest problem is I noticed when I got home that there were some sizable and DEEP gouges in the sidewalk one of the tires. Like, big enough to fit your pinky in. I sent Edwin pictures, and they used car manager called back. He wanted me to bring it in to get looked at, so I did today, only to find out their “technician” said it was safe… I’ve been doing auto repair professionally since 1998, and anyone else who knows anything about tires knows that gouges (or any damage) in a sidewall can not be repaired. The tire is junk. And they won’t do anything about it. I ended up walking out because I was so upset I was shaking after the used car manager only told me “I understand your frustration”. I also noticed yesterday that the right rear corner of the truck sat down a little lower than the other side. I unbolted the shock, and there is zero compression or rebound in the shock...so that needs to be replaced also. Nice job on the 172 point inspection guys. More

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