Nick Giorgione
Nick Giorgione at Glanzmann Subaru
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Nick Giorgione

Service Care Specialist

Glanzmann Subaru

1001 South York Road
Hatboro, PA 19040

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26 Reviews
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26 Reviews

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26 Reviews of Nick Giorgione

July 10, 2023

Dealership Rating
Employee Rating

I have done business with Sam Simkins and Nick Giorgione and both have provided me with above excellent service. More

by paul0966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raffael Esler , Sam Simkins

Jul 11, 2023

Glanzmann Subaru responded

Hi paul0966, Thank you for your 5-star review. We are glad to hear Sam and Nick provided you with excellent service. We hope to see you on your next visit. Have a great day. Sincerely, Jeff Glanzmann

January 10, 2022

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Employee Rating

Great Service. Nick took great care of me making a convenient appt. that included a loaner car. Service manager Stephanie and my service writer Kyle were both professional and attentive during the ent More

by shorn1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Morales, Kyle Jordan, Angad Channey , Dan Geist, Sam Simkins

Jan 11, 2022

Glanzmann Subaru responded

Hi, shorn1952! Thank you for the stellar rating. We're happy to hear that working with Nick, Stephanie, and Kyle earned us your recommendation. Your loyalty and trust mean the world to us. Have a great day! Sincerely, Jeff Glanzmann

June 15, 2021

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Employee Rating

Excellent service management, good service advisors, average to extraordinary service technicians, good to excellent folk in parts department. Bought my car from this dealership 10+ years ago. The stell More

by sangredetigre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Vogl , Ryan Chandler, Jesse Chau, Dan Geist, Sam Simkins

Jun 16, 2021

Glanzmann Subaru responded

sangredetigre, we are happy to see that your experience with us deserved a 5-star rating! We value your business and look forward to working with you again. Sincerely, Jeff Glanzmann

April 28, 2021

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Employee Rating

This issue was resolved by the dealership and a credit was given for the emission inspection cost. I am satisfied with the resolution but also hope the dealer recognizes the need to courteously give new c More

by Doug
Recommend Dealer
Yes
Apr 29, 2021

Glanzmann Subaru responded

Doug, we completely understand your point of view and the unfortunate timing of the purchase versus when the emissions came due. However, you should know that we are required to follow state guidelines on emissions testing and are also unable to simply match up an inspection sticker to a registration expiration because of the limits placed on how far out we can issue stickers. Nevertheless, one of our service representatives will be contacting you with what I hope is a satisfactory resolution. Sincerely, Jeff Glanzmann

Apr 29, 2021

Doug responded

In situations like this out of courtesy to the customer you should issue an exemption at the time of purchase. Are any vehicles exempt from Pennsylvania’s emissions program? •the vehicle is a new car, not previously titled and driven less than 5,000 miles before registration; motorists should receive an exemption sticker valid for up to 12 months upon receipt of the new car from their new car dealer.

October 22, 2020

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Employee Rating

Jesse and Kyle at Glanzman provide great device. Squeezed me in, fixed my problem, and got me a free car wash, too! Friendly atmosphere, clean and observes Covid safety guidelines. More

by Nancy N-B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Wilson, Stephanie Morales, Erick Taing, Chris Waldron , George Bancroft, Jesse Chau, Sam Simkins, Kyle

Oct 23, 2020

Glanzmann Subaru responded

Nancy, thank you so much for taking the time to let us know how happy you are with your service experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Jeff Glanzmann, Owner

March 12, 2020

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Employee Rating

As always, with this facility, I find myself not only well served, but welcome. The staff here are efficient, courteous, helpful, and run a spotless facility. More

by Vipenna
Recommend Dealer
Yes

Other Employees Tagged: Chris Waldron , George Bancroft, Tyler Beck, Raymond Cooley, Dan Geist, Rachael Jones, Wanda Patton, Allison Walls

Mar 13, 2020

Glanzmann Subaru responded

Hi Vipenna, thank you for the kind words! We're glad to hear your experience was positive. We hope to see you again soon! Sincerely, Jeff Glanzmann

February 11, 2020

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Employee Rating

Excellent from Start to Finish I cannot begin to thank Glanzmann enough for my most recent experience. The customer care I received was fantastic - everyone I came in contact with f More

by rdeorocki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dana Goodman

Feb 12, 2020

Glanzmann Subaru responded

Thank you so much for sharing your wonderful service visit. It is a joy to learn that Dana has provided you with an excellent and easy customer service experience. If there is anything else we can do for you, please do not hesitate to let us know. Thank you for choosing Glanzmann Subaru! Sincerely, Jeff Glanzmann

February 05, 2020

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Employee Rating

The team that helped me was very helpful. They were courteous, kept me up to date on what was going on. They gave me helpful hints with my lighting issues. They are wonderful employees and it was a ple More

by Sharonfeiner1
Recommend Dealer
Yes

Other Employees Tagged: Jesse Chau, Dan Geist, Sam Simkins

Feb 06, 2020

Glanzmann Subaru responded

Hi Sharon, I am glad to find our that Nick, Jesse and Dan gave you world class customer service experience at your last visit at Glanzmann Subaru; and Sam the time before that. I am proud of my staff and the services they provide. Thank you for choosing Glanzmann Subaru for all of your vehicle needs. Sincerely, Jeff Glanzmann

October 30, 2019

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Employee Rating

Service Advisor Chris Waldron Chris coordinated my service appointment for installation of 4 General Altimax RT43 tires along with an alignment. He kept me updated through out the More

by JT
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Waldron , Dave Duff

Oct 31, 2019

Glanzmann Subaru responded

JT, tank you for the wonderful review as well as the 5-star rating. I am pleased to hear you found your service experience to your liking. Thank you for choosing Glanzmann Subaru & giving us your recommendation. We hope to see you soon. Sincerely, Jeff Glanzmann

August 28, 2019

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Employee Rating

Ongoing excellent service at Glanzmann Since buying a Suburu in 2016 we have had the occasion to use the Glanzmann service department many times. We have found them reliable, professional, More

by Slp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: George Bancroft, I am sure I've had contact with others in the service dept by phone and am always satisfied with their efforts to accommodate me.

Aug 28, 2019

Glanzmann Subaru responded

Thank you for your kind words and Five Star Review! We are thrilled to hear that George, Nick and the rest of the team has been able to give you exceptional service for the last few years! We are happy to have your business! Sincerely, Jeff Glanzmann

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