Nic Goldberg

Our experience was above and beyond the best we have ever had at any dealership. had at any dealership. More

by SMFAMILYTRUCKING Verified Customer Verified Customer

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I was okay with the oil change. I did request that, but the back parking break issue did not get taken care of. The car was place on the machine for $175 or more to reveal whatever I did request that, but the back parking break issue did not get taken care of. The car was place on the machine for $175 or more to reveal whatever else was wrong with my car. They said both fog lights, but not once did they say anything about parking back senor light. I took for granted that everything would be shown what was wrong with the car. There was no way that should have been over looked since it shows up saying that it needed to be service when you are backing that car up. I spent right at two hours there and that was not taken care of. When I went to leave I questioned the service tech about that and he acted liked he did not realize it was out. He went to the back and told me the senor light was missing and that it would cost $200 or more to fix it and knowing that I have just paid over $500 dollars for services that I thought included the parking light sensor. Therefore no I am not happy with the service I received on that day. I feel liked I was shafted in that deal. More

by ddbat0 Verified Customer Verified Customer

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Got me back on the road in an emergency, but technician did not notice oil plug was loose and I asked specifically to have the oil checked. Went to a Jeep dealer in RI as soon as I got home and that was t did not notice oil plug was loose and I asked specifically to have the oil checked. Went to a Jeep dealer in RI as soon as I got home and that was the first thing they noticed, ol was low and was leaking due to a loose oil drain plug! More

by julio.castillo Verified Customer Verified Customer

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Great timely,and custom services was very helpful with me . Job done very quickly and clean me . Job done very quickly and clean More

by HTIMOTHY789 Verified Customer Verified Customer

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You really don’t want my opinion, all I can say is I won’t be back. won’t be back. More

by fullhouse_4 Verified Customer Verified Customer

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Excellent customer service. Treated me with respect. Completed servicing my vehicle in a timely manner. Treated me with respect. Completed servicing my vehicle in a timely manner. More

by EPWADE1 Verified Customer Verified Customer

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Great costumer service for Service department to be exact. I was very satisfied with my recall repair. exact. I was very satisfied with my recall repair. More

by vettenatress22 Verified Customer Verified Customer

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The ladies (and guys) in the service department are absolutely fantastic. They are efficient and they keep you informed. I really appreciate that they value my time. absolutely fantastic. They are efficient and they keep you informed. I really appreciate that they value my time. More

by gpait65 Verified Customer Verified Customer

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My most recent visit was not good because I spent almost $850.00 on a misdiagnosis. I was told I need a sway bar replacement for my 2014 Ram 2500. The work was done and the problem was not fixed. I was then $850.00 on a misdiagnosis. I was told I need a sway bar replacement for my 2014 Ram 2500. The work was done and the problem was not fixed. I was then told I need to replace upper and lower ball joints plus wheel bearings. The cost was $3800.00. I got a diagnosis from two more mechanical shops.They diagnosed the problem as wheel bearings needed to be replaced which is what I got done. Also,if I had replaced all the things the dealership recommended the cost would have been half the price of what had been quoted . I have been coming to this dealership since 2015 for all my services. I have been a very loyal patron. I feel no consideration was given for my loyal patronage. I had an oil change on my Jeep Sahara and everything was done timely and they also replaced the inside door handle on the driver side which was covered under warranty More

by leroy_hartsfield Verified Customer Verified Customer

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The time at Rocky Mount Chysler performed a complete, thorough, and timely oil change, tire rotation and balance. My vehicle drives and performs much better after the service I received. thorough, and timely oil change, tire rotation and balance. My vehicle drives and performs much better after the service I received. More

by ACILLE1JO Verified Customer Verified Customer

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