Nestor Alvarez
Nestor Alvarez at Lorenzo Nissan Ft. Lauderdale
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Nestor Alvarez

Service Manager

Lorenzo Nissan Ft. Lauderdale

1051 S Federal Hwy
Fort Lauderdale, FL 33316

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4.2
128 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

45 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.2

128 Reviews

Write a Review

128 Reviews of Nestor Alvarez

September 24, 2024

Dealership Rating
Employee Rating

I was greeted within minutes of arrival and the workers were pleasant and courteous. The most dreadful thing is the hours waiting to get my car back from an oil change and point to point inspection More

by Claud323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your feedback. It's good to hear that our team greeted you quickly and were pleasant. For any concerns about wait times, please reach out so we can assist further.

September 24, 2024

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Very nice professional and efficient service. My vehicle was repaired favorably. I am pleased with the service I received from Lorenzo Nissan Ft. Lauderdale, Florida More

by Mindoverpurpose
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Theo Cameron, Alex Bazan, Luca Perez, Craig Servo, Terry Kelly, Gerald Wynter , A J in the used car department was very helpful and knowledgeable concerning the questions I had about used vehicles and I will be returning to utilize his expertise in the event I am looking for and reliable used vehicle. thank you all

Sep 24, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your feedback. We’re glad to hear about your positive experience with the vehicle repair at Lorenzo Nissan Fort Lauderdale.

September 20, 2024

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Larry, was very professional, consistent. From beginning to end. Great Salesman ship. Customer Oriented and Courteous. More

by lms.blades.os
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theo Cameron, Larry Borgela

Sep 23, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thank you for recognizing our team. We're glad Larry delivered such a solid experience at Lorenzo Nissan Fort Lauderdale.

September 11, 2024

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Everyone was nice and helpful. I'm very happy with my pre owned car. Hopefully it will be a good car. More

by MANDY1230
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Recommend Dealer
Yes

Other Employees Tagged: AJ Durosier, Eddy Del-Cid

Sep 18, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your kind words! We appreciate your business and wish you many enjoyable miles with your pre owned car from Lorenzo Nissan Fort Lauderdale.

September 07, 2024

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They were excellent at getting my care serviced and the customer services was outstanding. Excellent. More

by RAYGRIFFITH
Service Price Transparency
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Recommend Dealer
Yes
Sep 16, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your positive experience with Lorenzo Nissan Fort Lauderdale. We appreciate your kind words about our service and customer support. Have a great day!

August 30, 2024

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I went to that dealership because right after the oil change appointment the engine light came on. When I got there I was dismissed and badly treated. They didn’t even look at the car to check what was w More

by raquena
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Aug 31, 2024

Lorenzo Nissan Ft. Lauderdale responded

We are sorry to hear that you were dissatisfied with our service. I want to guarantee you that it is our highest priority that all customers are taken good care of. Please come see our General Manager and we are sure your concerns will be addressed and handled properly.

August 09, 2024

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Everyone nice and helpful took us a while to find the person I had talk to.! Fixed the issues in the car and now the battery is dead. I mean like what the heck. More

by Jessica Glenn
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Kelly

Aug 09, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your experience. Please reach out to us so we can help address the issue with your battery.

August 02, 2024

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Employee Rating

My service writer was condescending not accommodating and not very bright.. the dealership gave me no detailed report on the diagnosis I paid almost $200 for and they tried to change the price at the last mi More

by Donald Chapman
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Gerald Wynter

Aug 04, 2024

Lorenzo Nissan Ft. Lauderdale responded

Hello Donald, We truly value your feedback here at Lorenzo Nissan Fort Lauderdale. We would like the opportunity to speak with you about your recent visit with our Service Team for a vehicle diagnosis regarding the level of customer care, quality of communication, as well as the cost of services being changed. If you would please reach out to us at a time that works best for you, it would be greatly appreciated. Thank you, Lorenzo Nissan Management Team

August 01, 2024

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Lorenzo Nissan Dealership provides excellent customer service: fast, friendly, professional, reasonably priced. Craig Servo is very responsive & helps a lot! More

by gabriel.a1
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your positive feedback. Lorenzo Nissan Fort Lauderdale is glad to hear that our team was helpful and provided excellent service. Take care!

June 29, 2024

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Employee Rating

We were able to get a good deal with Lorenzo Nissan dealership on an Electric car. They was able to help us with a battery problem we had after a couple of day of getting our car. Thank you More

by Gigi_118
Service Price Transparency
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Recommend Dealer
Yes
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