Neng Yang
Neng Yang at Jim Norton Toyota Tulsa
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Neng Yang

Finance Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.4
57 Reviews
4.4

57 Reviews

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57 Reviews of Neng Yang

June 12, 2024

Dealership Rating
Employee Rating

Great, low pressure experience! We would definitely return in the future when car shopping again. More

by MGRIFFIN6982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Craddock, Lisa Tarrant

Jun 13, 2024

Jim Norton Toyota Tulsa responded

Thank you for the 5-star review! We're delighted to hear about your great, low-pressure experience at Jim Norton Toyota. We look forward to welcoming you back in the future for your next car shopping trip. Appreciate your support! Sincerely, Courtney, Jim Norton Auto Group

June 07, 2024

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Employee Rating

I think they should have really said the percentage of interest, since they never mentioned it, they only told me that inside the office they knew. More

by MAIEL_MENDOZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Carvajal

Jun 11, 2024

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback.While this is an uncommon instance for our customers, we are thankful you shared these concerns and invite you to reach out to our General Sales Manager, Michael Fleeman, at 918-250-6888 or Michael_fleeman@jimnortontoyota.com to discuss this further. Sincerely, Courtney, Jim Norton Auto Group

May 20, 2024

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Brian did a great job in helping find the vehicle I wanted. He was patient and honest. More

by larrycshope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Arneecher , Shawn Hammond

May 21, 2024

Jim Norton Toyota Tulsa responded

Thank you for the 5-star review, Larry! We're delighted to hear about your positive experience with Brian at Jim Norton Toyota. We appreciate your kind words and hope you enjoy your new vehicle. If you ever need anything in the future, feel free to reach out. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

May 18, 2024

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Our salesman was very helpful and knowledgeable. He was well prepared and got us in and out quickly the day we came to pick up the van. More

by AGREGORY5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Cole

May 20, 2024

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota and congratulations on your new van! We're thrilled to hear that our sales team provided you with top-notch service and a smooth, efficient experience. We appreciate your kind words and look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

May 14, 2024

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It was pleasant to work with Isaias Arias in purchasing my new Rav-4 hybrid. He made the process smooth and easy for me with his professionalism and good knowledge on the vehicles. The whole shop was spark More

by Happyelantra
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Isaias Arias, Matthew Ogle

May 14, 2024

Jim Norton Toyota Tulsa responded

Thank you for your kind words and congratulations on your new Toyota RAV4 Hybrid! We're thrilled to hear about your positive experience working with Isaias and that you found our dealership welcoming and comfortable. We appreciate your business and look forward to assisting you with your automotive needs in the future. Happy driving! Sincerely, Courtney, Jim Norton Auto Group

May 14, 2024

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Lynn was a Fantastic salesman. He made all the aspects of purchasing the car amazingly sent the test drive went smoothly and he made sure that the car was in great working order an More

by CzarKrali
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lynn Burgess

May 14, 2024

Jim Norton Toyota Tulsa responded

Thank you for the positive feedback and congratulations on your new vehicle! We are delighted to hear about your positive experience with Lynn at Jim Norton Toyota. We appreciate your recommendation and look forward to assisting you with any future car purchases. Thank you for choosing us and we truly value your business! Sincerely, Courtney, Jim Norton Auto Group

May 13, 2024

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Employee Rating

I really enjoyed my experience at Jim Norton Toyota. My salesman, Isais, took great care of me and made the process much more enjoyable than your average car shopping experience. I’m very happy with my More

by kairi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaias Arias

May 14, 2024

Jim Norton Toyota Tulsa responded

Thank you for the kind words, Kairi! We are thrilled to hear that Isaias provided you with exceptional service and that you had an enjoyable car shopping experience with us. We're delighted that you're happy with your vehicle choice. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your business and look forward to working with you again soon! Sincerely, Courtney, Jim Norton Auto Group

April 28, 2024

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Employee Rating

My fiance and I had a wonderful experience at the dealership. Matt did a wonderful job and was a blast to work with, he helped us find the perfect RAV4 on the first test drive! Neng was extremely hel More

by ASHLYNNGETSMAIL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Honeycutt, Matthew Ogle

Apr 29, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share your feedback regarding your experience at Jim Norton Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Courtney, Jim Norton Auto Group

April 28, 2024

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Employee Rating

My fiance and I had a wonderful experience at the dealership. Matt did a wonderful job and was a blast to work with, he helped us find the perfect RAV4 on the first test drive! More

by ASHLYNNGETSMAIL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Honeycutt, Matthew Ogle

Apr 29, 2024

Jim Norton Toyota Tulsa responded

Congratulations on your new RAV4! Thank you for taking the time to write about your experience. It's great to know Matt and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you! Sincerely, Courtney, Jim Norton Auto Group

April 28, 2024

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Employee Rating

Conner was great. Wasn’t impressed with Nang, he seemed unconcerned that it was 9:00 and we needed to eat dinner. More

by DSTOP1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Connor Langdon

Apr 30, 2024

Jim Norton Toyota Tulsa responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and if you would like to discuss the concern you’ve mentioned with our management team, please reach out to Todd Burns, Finance Director, 918-250-6888, todd_burns@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

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