Natalia Sotnikova | Page 38

Well worth the drive from Edmonton overall the experience was very pleasant, professional, courteous, and respectful., Cory McMullen was a very good sales specialist. We were very impre overall the experience was very pleasant, professional, courteous, and respectful., Cory McMullen was a very good sales specialist. We were very impressed with the number of previous accolades that Cory has received from past customers and obviously well deserved. More

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First Time Buyer From Leduc Chrysler This was my first time buying from Leduc Chrysler, and I will definitely recommend them to my friends and co workers. They went out of their way to fi This was my first time buying from Leduc Chrysler, and I will definitely recommend them to my friends and co workers. They went out of their way to find me the vehicle I wanted, and made the whole process very enjoyable. They also gave me a great trade in price on my old vehicle. More

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New car for the family Cory,Christina and Natalia were all extremely helpful and knowledgeable. Friendly service from all and very professional. Would reccomend Leduc Chrysl Cory,Christina and Natalia were all extremely helpful and knowledgeable. Friendly service from all and very professional. Would reccomend Leduc Chrysler to family and friends. More

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Best experience buying a vehicle We worked with Yvonne, Christina and Natalia. Everyone was extremely helpful, professional and were efficient in getting everything we needed to purc We worked with Yvonne, Christina and Natalia. Everyone was extremely helpful, professional and were efficient in getting everything we needed to purchase our Dodge Caravan. We will definitely recommend this dealership to friends and family. We are happy with our purchase and wish that every vehicle purchase could be this easy. Thank you again to everyone at Leduc Chrysler for making it a pleasant memorable experience!!! More

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A great place to do to purchase a vehicle. Purchasing a new vehicle at Leduc Chrysler was an enjoyable experience. Richard and Shawn both went above and beyond to make sure I was getting a truc Purchasing a new vehicle at Leduc Chrysler was an enjoyable experience. Richard and Shawn both went above and beyond to make sure I was getting a truck that would work for me. I would recommend this dealership to anybody for great selection, pricing and service. Hats off to Leduc Chrysler and all the staff that make purchasing a new vehicle a great experience. More

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Service with a Smile This was my first time with this dealership and everyone was very friendly and helpful going above and beyond to ensure we had not only the exact vehi This was my first time with this dealership and everyone was very friendly and helpful going above and beyond to ensure we had not only the exact vehicle we were looking for but also everything we needed to go with it. We travelled all the way from Fort McMurray to pick up our new Jeep Compass and they even offered to pay for a nights stay at a hotel. All around great experience and we will definitely be a repeat customer. More

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Great customer service Brad, Natalia and Christina were amazing. Brad is the best in sales to date. Everything was transparent and I would go back time and time again! Brad, Natalia and Christina were amazing. Brad is the best in sales to date. Everything was transparent and I would go back time and time again! More

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Third purchase from this location. Background...I previously bought my first and second vehicle at this location. My third I purchased elsewhere which was a mistake. I ended up in th Background...I previously bought my first and second vehicle at this location. My third I purchased elsewhere which was a mistake. I ended up in the service dept when my third vehicle gave me some issues. I first took it to the location I purchased it from and was told by that location they couldn't help me and I should "go somewhere else". Following that interaction I changed my google review of that location and 10 minutes later the manager of that location called me insisting I come back immediately and they would fix the situation right away. I couldn't get him off the phone so I told him I was currently having the vehicle looked at by another shop and I would call him if I wanted to talk to him directly. He was very pushy to the point where he said he would arrange to have me picked up from my workplace and driven to his location where they could "get me in a car that day and no one else can offer you that." A day later I learned my vehicle was a total loss after a catastrophic engine failure that couldn't be determined. It was not at all what I was expecting to hear and the floor opened up under my feet. Dawn in service was incredibly kind and compassionate despite the situation and offered to refer me to their sales dept because in her words "I'm sure there's something we can do to help you through this." I spoke with Dean in sales who found a vehicle he thought would be a good fit for me. From there I talked to Natalia over the phone who took all my information and proceeded with the financing application. She called me back within the hour and told me everything was ready to go so I went down to the dealership. While she worked on the paperwork I took the vehicle in question out for a drive with Neil Fricker. He went over all the features of the vehicle with none of the pressure to buy you would expect from a typical salesperson. While I was at the dealership the manager at the other location continued to call AND text me repeatedly with messages like "I haven't heard back from you". I did not answer any of the calls or texts. Leduc Chrysler let me know the vehicle I was looking to buy needed a new battery and to be detailed so they needed one more day to have it ready but they provided me with a loaner vehicle in the meantime. True to their word, my vehicle was ready the next day a few hours earlier than anticipated. Christina handed me the keys with a smile and asked me how I felt things had gone. I told her honestly this experience was just as good if not better than the first two times I had purchased a vehicle at this location. I drove home that night in my new vehicle and for the first time in days felt utterly relieved. I can not say thank you enough for the care and compassion I received during this purchase. It reminded me of when I bought my 2nd vehicle and the salesman would call every 6 months to if I still liked my Jeep. That's just the kind of people that work here I think. Side note: the calls and texts from the previous location continued after I drove away in my new Jeep to the point that I had to block the number on my phone to make them stop. More

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Vehicle Purchase Team was excellent to work with, showed us a couple different options until found what was looking for. Didn't feel pressured to buy. Would recommend Team was excellent to work with, showed us a couple different options until found what was looking for. Didn't feel pressured to buy. Would recommend to friends and family. Provided good advice on new and trade in. More

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Outstanding Sales Team We came in looking for a vehicle that would lower our existing payments, the sales team was very understanding and showed us many options that worked We came in looking for a vehicle that would lower our existing payments, the sales team was very understanding and showed us many options that worked with our budget, we are now happy owners of a 2019 Ram Big Horn and were able to save $250 a month. More

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