Nanika Orgil
Nanika Orgil at Dirito Brothers Walnut Creek Volkswagen
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Nanika Orgil

Volkswagen Master

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.9
226 Reviews

Dealership Experience

9 yrs, 11 mos

Industry Experience

9 yrs, 11 mos

Specialties & Trainings

Volkswagen Certified Master

4.9

226 Reviews

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226 Reviews of Nanika Orgil

July 12, 2024

Dealership Rating
Employee Rating

Great business,good service,great service will be back and give all my friends the hookup More

by SBMCCOY28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with Dirito Brothers Walnut Creek Volkswagen. We appreciate the feedback on our service and look forward to assisting your friends.

April 21, 2024

Dealership Rating
Employee Rating

The entire staff at Dirito Brothers Walnut Creek are fabulous at customer service and car repair. They are efficient and all questions are answered. When they say your car will be ready at a specific More

by LINNAA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you had a smooth experience with customer service and car repair at Dirito Brothers Walnut Creek Volkswagen. Appreciation for our efficiency and the state of our customer area keeps us motivated. We value your gratitude and support, thank you.

April 20, 2024

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Employee Rating

They know how to take care of their customers with excellent service every time we visit More

by MICHAELTMEYERS
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Dirito Brothers Walnut Creek Volkswagen responded

At Dirito Brothers Walnut Creek Volkswagen, our aim is to consistently provide excellent service. Thank you for acknowledging our efforts.

April 04, 2024

Dealership Rating
Employee Rating

They didnt perform all on the recommended service. I have a defective moonroof but they didnt even open it to check or recommend a fix. I have a detached splash guard that they didnt even notice. Rece More

by ronaldvictoriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 08, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Your feedback is important to us here at Dirito Brothers Walnut Creek Volkswagen. I would appreciate the chance to speak with you about your experience with our Service Team regarding the recommended services performed on your vehicle. Could you please reach out to me directly with your preferred method of contact so we can discuss this? Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

March 05, 2024

Dealership Rating
Employee Rating

Did a great job and got us in and out right on schedule as promised! More

by DAVIDLCARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback. It's good to hear Dirito Brothers Walnut Creek Volkswagen could provide a timely service fulfilling your expectations. Thank you for your business.

February 25, 2024

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Service folks always very professional and helpful. I haven’t had a bad experience her yet and have been coming here since 2001. More

by ANTHONYSAVALA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gerard Rose

Feb 26, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind words. At Dirito Brothers Walnut Creek Volkswagen, we aim to provide professional and helpful service consistently. We appreciate your loyalty since 2001.

January 31, 2024

Dealership Rating
Employee Rating

Dirito is my hometown but full service Volkswagen Dealership. The service, and Sales are excellent. More

by MICHELEKECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the positive feedback about our dealership's service and sales at Dirito Brothers Walnut Creek Volkswagen. We're glad to serve our hometown residents.

November 28, 2023

Dealership Rating
Employee Rating

Great service. Efficient and easy. Would recommend it to friends and family when it’s time for a Volkswagen. More

by JAMES.SYHABOUT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 28, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your endorsement of Dirito Brothers Walnut Creek Volkswagen's service. It brings us contentment knowing you'd recommend our services to friends and family. The entire team offers their gratitude for your rating!

October 23, 2023

Dealership Rating
Employee Rating

Nanika was wonderful to work with! Everyone we interacted with was fantastic, and the process from start to finish was very quick. There's so much technology with these cars, you can't More

by Steve P.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rosen , Ed

Oct 23, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your high rating and kind words. It's good to know that you found the process quick and our staff, such as Nanika, helpful at Dirito Brothers Walnut Creek Volkswagen. Your satisfaction is important to us so remember we are always here should you need more help understanding your car features.

October 17, 2023

Dealership Rating
Employee Rating

Dirito Brothers Walnut Creek was able to compete on price on my Jetta - this was a really pleasant surprise on a tight price range. They also went above and beyond to find the manual transmission, in the tri More

by RONSTEARNS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello. It sounds like you really took the time to make sure you were getting exactly what you wanted. Our Sales Team appreciates savvy car shoppers and is always willing to help. We're so glad that we were able to meet your needs and give you a great five-star experience. Congratulations on your new purchase and welcome to the Dirito Brothers Walnut Creek Volkswagen family!

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