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![Milani Hedquist at Brent Brown Toyota](http://cdn-user.dealerrater.com/images/dealer/11535/employees/9b038a7ae91a.jpg)
345 Reviews
Write a Review345 Reviews of Milani Hedquist
June 19, 2024
I had my oil changed at Brent Brown Toyota and it was leaking oil since. I then had to go back and sit and wait for over 2 hours to get it fixed and oil added. Very frustrating experience. leaking oil since. I then had to go back and sit and wait for over 2 hours to get it fixed and oil added. Very frustrating experience. More
June 16, 2024
I hate that every time I have a service appt they send me an email that looks like a checklist of things they’ve looked at but it’s actually a very confusing document that has no info about my car. Why send an email that looks like a checklist of things they’ve looked at but it’s actually a very confusing document that has no info about my car. Why send this email every time. Also sometimes I get a written checklist of everything they’ve looked at and sometimes nothing. I’d like a checklist every time I get an oil change that shows exactly what they did and found. More
June 12, 2024
Super easy to get in and get regular maintenance done. However the text they send with suggested work is a bit much. My vehicle is not 4 wheel drive and they recommended a $280 4 wheel drive service🤦🏻♀ However the text they send with suggested work is a bit much. My vehicle is not 4 wheel drive and they recommended a $280 4 wheel drive service🤦🏻♀️ Also a vehicle that is less than 2 years old should not have and “immediate” action needed on tires. They always want to up sale even if it is not needed. More
May 30, 2024
Lina was exceptional. Accessories Dept not so much. She did a great job communicating and actually looking at what was needed. I depend on you to tell me what the car need Accessories Dept not so much. She did a great job communicating and actually looking at what was needed. I depend on you to tell me what the car needs. More
May 28, 2024
I came in for regular maintenance - an oil change and tire rotation. Ended up needing rock chip repair and some air filter replacements. Took a fair amount longer than usual, but I had a book to read w tire rotation. Ended up needing rock chip repair and some air filter replacements. Took a fair amount longer than usual, but I had a book to read while waiting, so it worked out alright. More
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