Milani Hedquist

They helped me out and took their time to explain to me the issue. Now I just have to wait for the part to get to the dealership So I can replace it the issue. Now I just have to wait for the part to get to the dealership So I can replace it More

by FERNANDOCJ84 Verified Customer Verified Customer

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I had my oil changed at Brent Brown Toyota and it was leaking oil since. I then had to go back and sit and wait for over 2 hours to get it fixed and oil added. Very frustrating experience. leaking oil since. I then had to go back and sit and wait for over 2 hours to get it fixed and oil added. Very frustrating experience. More

by CHUCK JOHNSON Verified Customer Verified Customer

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I hate that every time I have a service appt they send me an email that looks like a checklist of things they’ve looked at but it’s actually a very confusing document that has no info about my car. Why send an email that looks like a checklist of things they’ve looked at but it’s actually a very confusing document that has no info about my car. Why send this email every time. Also sometimes I get a written checklist of everything they’ve looked at and sometimes nothing. I’d like a checklist every time I get an oil change that shows exactly what they did and found. More

by DIDRIVE Verified Customer Verified Customer

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Outstanding dealership with amazing people! Melani Hedquist has been outstanding in her efforts to provide the best experience !!! Melani Hedquist has been outstanding in her efforts to provide the best experience !!! More

by rmcar7500 Verified Customer Verified Customer

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Super easy to get in and get regular maintenance done. However the text they send with suggested work is a bit much. My vehicle is not 4 wheel drive and they recommended a $280 4 wheel drive service🤦🏻‍♀ However the text they send with suggested work is a bit much. My vehicle is not 4 wheel drive and they recommended a $280 4 wheel drive service🤦🏻‍♀️ Also a vehicle that is less than 2 years old should not have and “immediate” action needed on tires. They always want to up sale even if it is not needed. More

by csrichardson5 Verified Customer Verified Customer

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Good job keeping customers informed. Does good work. I have high trust in them. Ok Does good work. I have high trust in them. Ok More

by PARKINSONAR Verified Customer Verified Customer

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Great repair service, convenient shuttle service. Excellent communication with me as the customer. I’ve had positive experiences with this dealer. Excellent communication with me as the customer. I’ve had positive experiences with this dealer. More

by CJ Verified Customer Verified Customer

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Lina was exceptional. Accessories Dept not so much. She did a great job communicating and actually looking at what was needed. I depend on you to tell me what the car need Accessories Dept not so much. She did a great job communicating and actually looking at what was needed. I depend on you to tell me what the car needs. More

by jwmontgo Verified Customer Verified Customer

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Milani was wonderful. She explained everything and took good care of me, answering all of my questions. She explained everything and took good care of me, answering all of my questions. More

by bryan74 Verified Customer Verified Customer

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I came in for regular maintenance - an oil change and tire rotation. Ended up needing rock chip repair and some air filter replacements. Took a fair amount longer than usual, but I had a book to read w tire rotation. Ended up needing rock chip repair and some air filter replacements. Took a fair amount longer than usual, but I had a book to read while waiting, so it worked out alright. More

by BARONMETZ Verified Customer Verified Customer

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