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Mike Thibeault

Overview Reviews (21)

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Mike Thibeault

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Mike Thibeault

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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5.0

21 Reviews

Overview Reviews (21)

Dealership Experience

6 mos

Industry Experience

26 yrs, 1 mo

Languages Spoken

English

5.0

21 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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21 Reviews of Mike Thibeault

October 30, 2024

Dealership Rating

Employee Rating

They took my vehicle in right away. Did an excellent job. We’re very attentive. I would go back to them Again Did an excellent job. We’re very attentive. I would go back to them Again More

by Gem

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo, William Albro

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October 27, 2024

Dealership Rating

Employee Rating

I really like how Flood Mazda goes through your entire vehicle and video tapes it…I do not believe any other dealerships do that for their customers. vehicle and video tapes it…I do not believe any other dealerships do that for their customers. More

by LORI_D

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Bruce Hanson, Steve Furtardo, Anthony DeAngelis, William Albro , Densel (sp) He picked up & dropped off my car, TEN STARS to him!

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October 25, 2024

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Employee Rating

Amazing service. Clear communication. The service department was helpful and expedient in the servicing of my vehicle Clear communication. The service department was helpful and expedient in the servicing of my vehicle More

by R.N.BIEBEL

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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October 24, 2024

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I have struggled with finding loyal and honest dealerships for years. Flood Mazda has earned our trust and commitment to them after we have had nothing but positive experiences and honest pricing. dealerships for years. Flood Mazda has earned our trust and commitment to them after we have had nothing but positive experiences and honest pricing. More

by daneaultk

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo, William Albro

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Oct 25, 2024 -

Flood Mazda responded

Good Afternoon Thank you for the kind words about our dealership! We are delighted that you had a positive experience and trust in Flood Mazda. Your satisfaction is our top priority. We are there for you every step of your automotive journey. We look forward to seeing you at your next service appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 23, 2024

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Always happy with the service that flood Mazda provides. Will return again to have them work on my car Will return again to have them work on my car More

by PETRO_N

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Steve Furtardo

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October 23, 2024

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The Flood Mazda service team provided friendly and efficient service! Very happy with my experience! efficient service! Very happy with my experience! More

by ALLISON.BRUNO1

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

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Oct 24, 2024 -

Flood Mazda responded

Dear Allison, Thank you for the 5-Star review! We are happy that our team was able to provide you with exceptional service. Your satisfaction is our top priority and we are there for you every step of your automotive journey! See you again at your next service appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 20, 2024

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Friendly clean and accommodate my schedule. Clearly communicate any repairs needed. Also hassle free when I purchased my vehicle there several years ago. Clearly communicate any repairs needed. Also hassle free when I purchased my vehicle there several years ago. More

by Rhonda

Verified Customer

Service Price Transparency

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Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Bruce Hanson, Steve Furtardo, William Albro

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October 20, 2024

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Flood Mazda always provides professional service. They’re better than all the local places people would normally go to , to avoid the dealership. They’re better than all the local places people would normally go to , to avoid the dealership. More

by ANDREWMCCOY123

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Steve Furtardo, William Albro

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Oct 22, 2024 -

Flood Mazda responded

Dear Andrew, Thank you so much for the warm words! We are delighted that our team was able to provide you with exceptional customer service during your visit. Your satisfaction is our top priority, and we are there for you every step of your automotive journey. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 12, 2024

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I have been very happy with flood Mazda and the entire staff there. I have recommended flood Mazda to many people staff there. I have recommended flood Mazda to many people More

by bobfab0

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo, William Albro , Justis has been a great help

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Oct 17, 2024 -

Flood Mazda responded

Good Afternoon Many thanks for your kind words and 5-star review! We are delighted that you are satisfied with our dealership. Customer satisfaction is our top priority, and we are here to help you at any time. Let us know if you need any further repairs or maintenance. We look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 06, 2024

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I have all my work done there. Very professional and attentive to detail in workmanship. Very professional and attentive to detail in workmanship. More

by VANESSA0207

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo, William Albro

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