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Mike Reidy
Mike Reidy at Rallye Lexus
Refer Me

Mike Reidy

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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5.0
449 Reviews

Dealership Experience

16 yrs, 9 mos

Industry Experience

35 yrs, 6 mos

Languages Spoken

English English

5.0

449 Reviews

Write a Review

449 Reviews of Mike Reidy

June 13, 2024

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Employee Rating

My experience at Rallye Lexus is your guys have excellent services that I have never seen before! Thanks! More

by DAVIDHUANG0115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Michael Montijo, Maria Santoro, James Quinlan, Dawn Sullivan

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Jun 14, 2024

Rallye Lexus responded

It's great to hear that we were able to help you out, David. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

June 06, 2024

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Employee Rating

Efficient and friendly responsive to my needs. Michael Reidy always takes the time to answer any questions in addition to following up. More

by HankMarig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Montijo

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Jun 06, 2024

Rallye Lexus responded

Hank, We are very happy to hear Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

June 05, 2024

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Always pleased with the work done at Rallye Lexus and the warm welcome every time I arrive, beginning with Ryan! More

by Barbara B
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Piccirillo, Joanna Oates, Michael Montijo, Maria Santoro

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Jun 06, 2024

Rallye Lexus responded

Thank you, Barbara, for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

June 04, 2024

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Good communication with the service people and good service overall. I'll come back for future car service. More

by SJLTUSA
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Workmanship
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Recommend Dealer
Yes
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Jun 04, 2024

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. Mike and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. James Quinlan 516-676-8686

June 03, 2024

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Employee Rating

I am always happy with the work done at Rallye Lexus, the staff is friendly and always keeps me abreast of the status of my vehicle. More

by ARMISTAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Maria Santoro

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Jun 03, 2024

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. Joanna and our team appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

May 22, 2024

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Hi, I have dealt with Mike Reidy for years. I have to say he is very knowledgeable, helpful, and polite. Mike always explains everything in great detail and accurately. My last four cars hav More

by GARYJ17MON
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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May 29, 2024

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

May 22, 2024

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Driving up to have my 6month check was very easy. The person who greeted me was friendly and professional.All the staff I met were kind and professional and I appreciated how quickly the visit was More

by cjshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The technology guy can’t remember his name

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May 29, 2024

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

May 21, 2024

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Michael R is the best! Always understand and appreciate his work! Feel confident with his judgement. More

by ALOUIE98
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Recommend Dealer
Yes
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May 21, 2024

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear Michael was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

May 20, 2024

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Employee Rating

Repeatedly misdiagnosed and unable to fix a problem with my 2021 lexus RX after 2 attempts. Same problem came up a third time. More

by NTBANERJEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Montijo, Dawn Sullivan

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May 20, 2024

Rallye Lexus responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. James Quinlan 516-676-8686

April 22, 2024

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Employee Rating

Mike Riedy is the best. Hope I spelled his name correctly. Everything went smoothly and they were able to put a new tire very easily and the wait was not bad More

by FIVEBEAUTIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 22, 2024

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and our team and don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

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