Mike Plummer

I made an appointment for 7 AM on a Monday morning for June 18, they get my car diagnosed for a noise in the engine bay. I brought the car in for seven. My advisor was Chloe. I checked in periodically aft June 18, they get my car diagnosed for a noise in the engine bay. I brought the car in for seven. My advisor was Chloe. I checked in periodically after four hour wait time in the beginning. I was told that my car wasn’t broad and at that point I then called again at 1 stating they still didn’t have an answer. I finally decided to pick up my car at three I was told that, it could possibly be an alternator now there was no test that they ran nothing to substantiate how they diagnose my car. They charge me $180 to tell me that I think this is the problem. they then wanted $1000 to change out my alternator for parts and labor which you didn’t even need seriously people think before you bring your car. I’ve got my car tested somewhere else the next day not even 24 hours later and it’s passed the test , I feel that this people just take their money. The lady was rude. I will never bring my car back here again. I recommend you don’t as well. poor service Got the alternator tested at advance auto for free, which tells me that I got xxxxx for $180 at Honda of Hartford Communication was bad And robbed nothing to substantiate their claims here’s the proof from them and me passing the test More

by mprimo027 Verified Customer Verified Customer

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I paid $180. 00 for a diagnosis for why my car was making noise I was told it was the alternator which I had tested at another place and it passed very unhappy wit 00 for a diagnosis for why my car was making noise I was told it was the alternator which I had tested at another place and it passed very unhappy with my experience at liberty not won’t be coming back More

by mprimo027 Verified Customer Verified Customer

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Took a longer than necessary time to complete a fix on the interior of my car. The part needed took a long time to arrive and it wasn’t communicated to me the status of everything. I had my car at the ser the interior of my car. The part needed took a long time to arrive and it wasn’t communicated to me the status of everything. I had my car at the service department 4 times, and the final appointment took 3 weeks before I got my vehicle back. Communication and customer service was less than satisfactory. More

by jennifer.aronne Verified Customer Verified Customer

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This was our second lease with Liberty Honda and we found the employees friendly courteous and helpful the employees friendly courteous and helpful More

by ED.COUGHLIN Verified Customer Verified Customer

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I’m very pleased with this dealership. Professional people, friendly, right on time, good quality cars, You can tell how many cars I got from this dealership in years. Professional people, friendly, right on time, good quality cars, You can tell how many cars I got from this dealership in years. More

by PNETI Verified Customer Verified Customer

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It was cool other than the wait time cool manager Mike Marissa and Tim were awesome Marissa and Tim were awesome More

by jcerpa74 Verified Customer Verified Customer

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great and explained things in details when we didn’t understand thanks you. Ok ye understand thanks you. Ok ye More

by samanthalaing23 Verified Customer Verified Customer

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Always deliver on time, very professional staff. Prices are within reason. I have nothing negative to say. Keep up the good work. 👍 Prices are within reason. I have nothing negative to say. Keep up the good work. 👍 More

by CARLOSPOLA Verified Customer Verified Customer

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Professional services cratering to customers needs. Making you feel at easy and informed so that you can make an intelligent decision. This is my seventh car from Liberty Honda and I don’t see myself Making you feel at easy and informed so that you can make an intelligent decision. This is my seventh car from Liberty Honda and I don’t see myself going no where else. More

by CARLOSPOLA Verified Customer Verified Customer

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William was an EXCELLENT sales rep, extremely pleasant and made us feel very comfortable. He took his time to make sure we got the exact vehicle we were looking for.. and made us feel very comfortable. He took his time to make sure we got the exact vehicle we were looking for.. More

by HOWEY.SM Verified Customer Verified Customer

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