![Mike Plummer at Liberty Honda](http://cdn-user.dealerrater.com/images/dealer/8468/employees/bf8ec1afd638.jpg)
51 Reviews
Write a Review51 Reviews of Mike Plummer
June 24, 2024
I made an appointment for 7 AM on a Monday morning for June 18, they get my car diagnosed for a noise in the engine bay. I brought the car in for seven. My advisor was Chloe. I checked in periodically aft June 18, they get my car diagnosed for a noise in the engine bay. I brought the car in for seven. My advisor was Chloe. I checked in periodically after four hour wait time in the beginning. I was told that my car wasn’t broad and at that point I then called again at 1 stating they still didn’t have an answer. I finally decided to pick up my car at three I was told that, it could possibly be an alternator now there was no test that they ran nothing to substantiate how they diagnose my car. They charge me $180 to tell me that I think this is the problem. they then wanted $1000 to change out my alternator for parts and labor which you didn’t even need seriously people think before you bring your car. I’ve got my car tested somewhere else the next day not even 24 hours later and it’s passed the test , I feel that this people just take their money. The lady was rude. I will never bring my car back here again. I recommend you don’t as well. poor service Got the alternator tested at advance auto for free, which tells me that I got xxxxx for $180 at Honda of Hartford Communication was bad And robbed nothing to substantiate their claims here’s the proof from them and me passing the test More
Other Employees Tagged: Chloe Truglio , Mike Plummer
June 24, 2024
I paid $180. 00 for a diagnosis for why my car was making noise I was told it was the alternator which I had tested at another place and it passed very unhappy wit 00 for a diagnosis for why my car was making noise I was told it was the alternator which I had tested at another place and it passed very unhappy with my experience at liberty not won’t be coming back More
Other Employees Tagged: Chloe Truglio
June 21, 2024
Took a longer than necessary time to complete a fix on the interior of my car. The part needed took a long time to arrive and it wasn’t communicated to me the status of everything. I had my car at the ser the interior of my car. The part needed took a long time to arrive and it wasn’t communicated to me the status of everything. I had my car at the service department 4 times, and the final appointment took 3 weeks before I got my vehicle back. Communication and customer service was less than satisfactory. More
Other Employees Tagged: Caitlin Conley, Rocky Hernando, Dave Gunderson, Leo Martinez , Brenda
June 01, 2024
This was our second lease with Liberty Honda and we found the employees friendly courteous and helpful the employees friendly courteous and helpful More
Other Employees Tagged: Rocky Hernando, Robert Wakefield
May 22, 2024
I’m very pleased with this dealership. Professional people, friendly, right on time, good quality cars, You can tell how many cars I got from this dealership in years. Professional people, friendly, right on time, good quality cars, You can tell how many cars I got from this dealership in years. More
May 19, 2024
It was cool other than the wait time cool manager Mike Marissa and Tim were awesome Marissa and Tim were awesome More
Other Employees Tagged: Marissa Monte , Tim 4 1/2 stars
May 18, 2024
great and explained things in details when we didn’t understand thanks you. Ok ye understand thanks you. Ok ye More
Other Employees Tagged: Rocky Hernando, Marissa Monte, Leo Martinez, Christian Diaz
May 17, 2024
Always deliver on time, very professional staff. Prices are within reason. I have nothing negative to say. Keep up the good work. 👍 Prices are within reason. I have nothing negative to say. Keep up the good work. 👍 More
Other Employees Tagged: Rocky Hernando, Christian Diaz
May 12, 2024
Professional services cratering to customers needs. Making you feel at easy and informed so that you can make an intelligent decision. This is my seventh car from Liberty Honda and I don’t see myself Making you feel at easy and informed so that you can make an intelligent decision. This is my seventh car from Liberty Honda and I don’t see myself going no where else. More
Other Employees Tagged: Rocky Hernando, Christian Diaz
May 12, 2024
William was an EXCELLENT sales rep, extremely pleasant and made us feel very comfortable. He took his time to make sure we got the exact vehicle we were looking for.. and made us feel very comfortable. He took his time to make sure we got the exact vehicle we were looking for.. More
Other Employees Tagged: Marissa Monte, Justin Dingle, William Plazas
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