Mike Murphy
Mike Murphy at Finch Chevrolet Cadillac Buick GMC
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Mike Murphy

Service Advisor

Finch Chevrolet Cadillac Buick GMC

640 Wonderland Rd N
London, ON N6H 3E5

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18 Reviews

Mike Murphy joined the Finch Chevrolet team as a Service Advisor in February of 2014. The automotive industry was one that seemed to choose him. Dealing with different customers and providing his service to help problems go away is the most rewarding part of his job. Mike is a family man, so when he isn't at work he's playing video games with his two boys. His favourite hobby is an unusual mix between guitar playing and crosswords. Something people may be surprised to find out about Mike is that he prides himself on being the “king of trivia”. Mike is proud to be a part of such a great service team that goes above and beyond. He cares about his customers and working with staff that is second-to-none only makes his job that much easier.

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18 Reviews

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18 Reviews of Mike Murphy

April 15, 2024

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Wonderful, knowledgeable, friendly service. Kevin Debrita is amazing to work with in finding the perfect vehicle for you. More

by marickya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin DiBrita , Regan Hofland

November 02, 2023

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I hadn't purchased a vehicle in over 10 years and I wasn't looking forward to the process. However, both Matt and Mo were very knowledgeable, professional and helpful, and the whole transaction was a l More

by kellybico
Recommend Dealer
Yes

Other Employees Tagged: Matt Sparkes, Mohamad Chahine

Nov 06, 2023

Finch Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to share your positive experience with us, Kelly! We're thrilled to hear that Matt and Mo provided you with knowledgeable, professional, and helpful service. Our team strives to make the car-buying process as seamless and stress-free as possible, and it's wonderful to know that we succeeded in doing so for you. If you have any further questions or need any assistance in the future, please don't hesitate to reach out.

May 13, 2021

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Another fine experience dealing with Paul Rodrigues and Finch Chevrolet Cadillac Buick GMC. Traded my XT5 Cadillac 2018 for a 2021, so many wonderful features ..... Bose Performance Sound System to menti More

by Lisa De Marco
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Rodrigues, Tammy Nichol, Les Mellows, Lynn Pearce , Jordin Finch, Regan Hofland, Enna Pinacho

May 14, 2021

Finch Chevrolet Cadillac Buick GMC responded

Thank you for the wonderful review Lisa, and for taking the time to share your feedback with us at Finch Chevrolet. We're glad to hear you had such a great experience working with Paul to trade-in for your new XT5. We love hearing about return customers such as yourself! Our priority is customer service and we are ecstatic that we met that mark, take care!

December 31, 2019

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I had to have some very costly repairs done to my vehicle recently and dealt with Mike Murphy. This man went above and beyond to help me out as we have had a very tough year financially. He made a very stres More

by KC
Recommend Dealer
Yes
Jan 15, 2020

Finch Chevrolet Cadillac Buick GMC responded

Thank you for the positive review! It seems like car repairs always come at the worst time for people. We're glad to hear that Mike was able to help you get the service done without having to start the new year off in a negative way. We appreciate you taking the time to leave your feedback and we look forward to seeing you again soon!

March 05, 2019

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Gone Cruze-ing Booked a service appointment for an older Pontiac I was having troubles with. Met with Mike in Service and determined that likely the best decision w More

by JonGill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Iryna Accorsi, Nick D'Oria

Mar 11, 2019

Finch Chevrolet Cadillac Buick GMC responded

Hi there! Thank you so much for taking a moment so share your experience. We appreciate you choosing us and we're grateful that Mike and Nick were able to take great care of you and your vehicle. It's great to hear you found a new (used) vehicle that is right for your needs and budget - enjoy it! If there's ever anything you need, please don't hesitate to get in touch. We're here for you!

February 26, 2019

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Kevin DiBrita Kevin and I discussed a new purchase for me this summer and the best options for me. Mike did a great job helping me with service on existing automobi More

by Tags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin DiBrita

Feb 27, 2019

Finch Chevrolet Cadillac Buick GMC responded

Hi there! Thank you for sharing! We're happy to hear that Kevin and Mike were able to help you out! We appreciate your business and looking forward to seeing you again in the future!

December 10, 2018

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True Customer Service! While the days get busier, it doesn't get easier to make a major purchase. That said, Finch GMC made it painless and helped me find a great truck in More

by PeteMadsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick D'Oria, Jordin Finch, Richard Litt

Dec 11, 2018

Finch Chevrolet Cadillac Buick GMC responded

Thank you so much, Peter! We're so pleased to hear your had a fantastic experience with us and we are proud of our team for taking such great care of you! Thank you for being our loyal customer! We hope that you and your wife are enjoying your vehicles! If there is ever anything else we can do for you, please don't hesitate to let us know. We're here to help!

November 18, 2018

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Purchase of new car. Experience with service department Purchased 2019 Cadillac xt4 with assistance from Craig Stott. He was professional, relaxed, and supportive. Craig made experience stressless! Mike More

by Blackcaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Stott

October 16, 2018

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"Just keeps on getting better!!" Where has the time gone....9000 km later it was time for service & a caddy wash (what's a caddy wash?). The service appointment involved an oil chang More

by Lisa De Marco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Nichol, Lynn Pearce

December 16, 2017

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Professional helpful friendly I first learned of Justin via radio advertisements on a local station. My wife and I had been pondering a newer vehicle as our 99 alero is showing sig More

by Darren123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Gonciarz

Jan 11, 2018

Finch Chevrolet Cadillac Buick GMC responded

Thanks for the 5-star review after receiving 5-star service from Justin and the team here at Finch Chev. We hope you enjoy your new Cruze and we look forward to providing you with great customer experiences for years to come!

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