Mike Munsey
Mike Munsey at Southern Team Hyundai Nissan Subaru Volkswagen
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Mike Munsey

General Manager

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.6
81 Reviews

Dealership Experience

21 yrs, 1 mo

Industry Experience

39 yrs, 6 mos

4.6

81 Reviews

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81 Reviews of Mike Munsey

June 25, 2024

Dealership Rating
Employee Rating

Great service, and they even wash your car when serviced. wiuld go back for service. More

by TMPAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 18, 2024

Dealership Rating
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Had bad experience during final phase of buying the car. Told Morris I would not be buying anything and to complete sale was told he treated everyone equal and I had to listen to sales pitch I was not inter More

by Ronnieandsherry2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Wayne Lewis, Morris Miller

Jun 18, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 17, 2024

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Employee Rating

Mel was quick and efficient on working with me in finding a car I was wanting. More

by Nicole.sathre
Sales Price Transparency
Recommend Dealer
Yes
Jun 18, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 14, 2024

Dealership Rating
Employee Rating

300 miles on the odometer and for a check engine light. Once the Roanoke dealer understood we purchased elsewhere, we were toast. We got a rollback and transported a brand new Jetta GLI to Charlottesville More

by IAN.YEATON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave Wood, Bill Ferguson

Jun 14, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

We value and appreciate your business, Ian. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 14, 2024

Dealership Rating
Employee Rating

I have good purchase experience in Southern Team. Mel Dobbs is very patient and helpful. More

by zhangtongliao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nicely, Mel Dobbs

Jun 14, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 12, 2024

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Employee Rating

I have bought here before which is why I bought from them again! Excellent group to work with! They did everything possible to get me in the vehicle I wanted! More

by TNBerry2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Mattox, Keith Kelso , Hayden Shaw

June 08, 2024

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Employee Rating

Extremely helpful. Worked as hard as they could to make payments better. Didn’t push me! More

by soneysierra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Meador, Jeff Pierce

May 30, 2024

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Employee Rating

Come prepared. They are very helpful when you know what you want. Prices are not posted in the cars. Website is beneficial before you go. More

by nichole.harrison2575
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Hall, Finance

May 29, 2024

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Employee Rating

Tracy Meador was excellent. She remembered why I was there and helped with any concerns. She even stayed later on the job to wait till I brought a check so I could drive off in More

by Tabatha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Ferguson, Keith Kelso

May 28, 2024

Dealership Rating
Employee Rating

Everyone was very nice the only thing the car wasn’t cleaned well before we let More

by danettemarshall7044
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Clark , Jared Repass

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