Mike McManus

We bought our 2024 Edge SE from here and Sara Tsang. When we were ready to purchase we requested Sara Tsang because even before we were thinking about buying she took the time to sit and talk to us. S When we were ready to purchase we requested Sara Tsang because even before we were thinking about buying she took the time to sit and talk to us. Sara is very knowledgeable and professional. She made the purchasing process easy. She took the time to explain all the options available to us. She also called us a couple days after our purchase to make sure the vehicle was working out for us. We would highly recommend Sara Tsang to anyone thinking of purchasing a vehicle from Capital Ford Lincoln. More

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Best service possible for my Ford Five Hundred. Thank you to Mike and his crew. Thank you to Mike and his crew. More

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Absolutely useless service dept that does nothing for the customer but say, I don't know what to tell you. customer but say, I don't know what to tell you. More

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Mike was very knowledgeable friendly and helpful and went out of his way to help me out of his way to help me More

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Mike in the Quick Lane always friendly, courteous and knowledgeable, explains everything well and arranges pickup/delivery for me as well! Facility’s always neat and clean. knowledgeable, explains everything well and arranges pickup/delivery for me as well! Facility’s always neat and clean. More

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Always have received top notch service. Interactions with management staff have always created a positive customer experience with consistent professionalism everytime I'm at the dealership. Highly reco with management staff have always created a positive customer experience with consistent professionalism everytime I'm at the dealership. Highly recommend to all. More

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Strong professionalism Very friendly and knowledgeable staff which makes sure you are 100% satisfied before you walk out the door. Very clear that this professionalism is r Very friendly and knowledgeable staff which makes sure you are 100% satisfied before you walk out the door. Very clear that this professionalism is run by a strong leadership team. Highly recommended Ford dealership. More

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Sales and service are key to a good dealership The reason I chose to buy new at Capital ford was due to a previous issue I had with my 2016 F150. The dealer where I purchased it was unable to solve The reason I chose to buy new at Capital ford was due to a previous issue I had with my 2016 F150. The dealer where I purchased it was unable to solve the problem and had washed their hands of me. One trip to Capitals service department and Mike McManus was on it. It took a few visits to pinpoint a very difficult issue to find but they never gave up. When it was time to replace my 2016 there was no hesitation to visit the showroom. Sam Criddle stepped up spent hours test driving and answering all of my questions never mind finding a truck in the colour with the options I wanted with the help of Pratik Patel it was found and presented . Once we haggled on prices back and forth a deal was set and finance took over. Brittany Poissant is a pleasure to deal with, explained my options and got things done in under an hour. They even rushed to get the truck ready so I could take it that evening, picked it back up to finish the cleaning and retuned it to me . That’s what service is supposed to be like More

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Fantastic Service Overall the sales and finance people were fantastic. As a first time car buyer, they helped me figure things out easily and it was much appreciated. 1 Overall the sales and finance people were fantastic. As a first time car buyer, they helped me figure things out easily and it was much appreciated. 10/10 for my experience More

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Total Satisfaction It is so very easy to see why Capital Ford has the exceptional reputation that they have. The friendliness of all staff, the above and beyond service It is so very easy to see why Capital Ford has the exceptional reputation that they have. The friendliness of all staff, the above and beyond service that they provide can not be surpassed. More

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