Mike Maric | Page 10

Vehicle #4 This is the fourth straight vehicle I've leased from MB London. I can't recall a single complaint or issue during the 12 or so years since I first wa This is the fourth straight vehicle I've leased from MB London. I can't recall a single complaint or issue during the 12 or so years since I first walked through the doors. I've dealt with Jace Cooper in relation to my last two vehicles and she's great. She responds to every call or email quickly. She knows her stuff. She's really pleasant to deal with. And she volunteers information and details before I even ask. I don't often need to deal with Jace between purchases, but when I do she's as responsive as when I'm shopping for a vehicle, which is often rare in her industry. She's really great. Kristina Wong has dealt with me the last few times I've been in. I have not yet had a single bump in the road or annoyance through any of my dealings with her. She too really knows her stuff, understands the products and makes things easy. I place a very high value on these processes being hassle free and the dealer doing the work that needs to be done in advance so that I don't have to do anything more than review a few documents and sign my name. That is always my experience with Kristina. Mike Maric in service is who I deal with most frequently given I speak with him about service, tire changes, etc. Sticking with my theme about valuing efficiency and a job well done, Mike is the man. He's ridiculously good at his job. I quite literally speak of the service at MB at least once a month, typically when a friend or colleague is complaining about the service elsewhere. The cars are great and I love them, but the service is what has sealed the deal on me sticking with MB London and not seriously debating anywhere else. I hadn't met Joe Huigenbos until my most recent visit. He could not be friendlier and his passion for the vehicle I drove out in was genuine and obvious. We talked at length about his thoughts on the vehicle, what he liked best, what I might enjoy but not notice, etc. I'm not sure how he managed to make me more excited to get in driver seat than I already was, but he did. These people are very good at what they do. I highly recommend them. More

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The best or nothing is lived and breathed in London ON Mercedes-Benz’s goal is the best or nothing. I have bought four cars from this dealership and had them all serviced there exclusively. From the servic Mercedes-Benz’s goal is the best or nothing. I have bought four cars from this dealership and had them all serviced there exclusively. From the service department, to sales all the way to management, I always was treated with the “best or nothing” customer service. I don’t think I would ever even consider buying or servicing a car ever elsewhere. Why should I? More

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Smooth and Professional. I recently traded in my Mercedes GLE 450 for a new GLE 43. I am always impressed in how professional the entire team at Mercedes Benz London is. We h I recently traded in my Mercedes GLE 450 for a new GLE 43. I am always impressed in how professional the entire team at Mercedes Benz London is. We have had Mercedes SUVs for the last 12 years and love the ongoing improvements in technology and driver experience. More

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Professional, thorough and friendly The buying and delivery process for my vehicle purchase was well done. Adam and Kristina were professional and thorough, ensuring I understood the veh The buying and delivery process for my vehicle purchase was well done. Adam and Kristina were professional and thorough, ensuring I understood the vehicle and the sales/financing/delivery process. Adam has a friendly and capable style that sets him apart from other sales people in the industry. He seeks to understand his customer's needs and matches them with the appropriate product. More

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Right vehicle for our needs together, safety in the product Jace had been a joy to work with! This is the second vehicle she has put us in and we cannot say enough about the care, patience and attention she ha Jace had been a joy to work with! This is the second vehicle she has put us in and we cannot say enough about the care, patience and attention she has taken to make sure we are happy with our purchase. Thank you so much Jace - we love it (and yes, both sets of clubs fit)! More

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Always AMAZING EXPERIENCE and EXPERTISE! The team at Mercedes London and my sales rep Adam Stockie are nothing short of EXCEPTIONAL! Adam has made my experience enjoyable and educational. He The team at Mercedes London and my sales rep Adam Stockie are nothing short of EXCEPTIONAL! Adam has made my experience enjoyable and educational. He makes himself available for questions and responds in a timely manner. Everyone that I have encountered has a level of understanding and expertise with the product and have helped me make the best decisions for my needs. Adam listens to exactly what I’m looking for and has always produced the perfect vehicle. He goes beyond his call of duty and has always treated me with respect and kindness. The dealership is well orchestrated with team players and genuine employees. I have always had an excellent experience at this dealership! More

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Always premium treatment Our family has just purchased our fourth car from MB London. In each instance Adam has treated us professionally and respectfully, and we have enjoye Our family has just purchased our fourth car from MB London. In each instance Adam has treated us professionally and respectfully, and we have enjoyed the process for each purchase. He is knowledgeable, and respectful of our time. He and Rob treat us fairly on our pricing. We have only the most positive recommendations for the sales experience with Adam. We have also nothing to say but positive things regarding service at MB London, and Mike Maric. Adam introduced us to Mike on our first purchase, and the experience is so comfortable my wife does all of our service visits. More

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Always professional Been a customer for many years and every time from service to sales, everyone is very friendly and professional. Always will get your questions answer Been a customer for many years and every time from service to sales, everyone is very friendly and professional. Always will get your questions answered, even if you have a million of them. More

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See below This is our second purchase with MB London. Very happy with first. It took us 2 years to decide what we wanted and when to buy again. Adam has been ju This is our second purchase with MB London. Very happy with first. It took us 2 years to decide what we wanted and when to buy again. Adam has been just great. Knowledgeable, patient, courteous, and great with follow up without being overly pushy! Good sense of humor when putting up with our changing thoughts. A pleasure to visit there - Adam very helpful on follow up. Easy to recommend to others without hesitation. Janice and David Baikie More

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comfortable experience I am new to the car service experience and Mike gave a detailed and thorough explanation of service and anticipated cost. Also great transportation pr I am new to the car service experience and Mike gave a detailed and thorough explanation of service and anticipated cost. Also great transportation provided. More

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