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Mike Mance

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Mike Mance

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Mike Mance

Service Advisor

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

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4.8

26 Reviews

Overview Reviews (26) Inventory (713)

4.8

26 Reviews

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26 Reviews of Mike Mance

October 29, 2024

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Employee Rating

I love the waiting area. Oil change was done in a timely manner and communication was great. Oil change was done in a timely manner and communication was great. More

by TIM_C_DAVIS

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Oct 29, 2024 -

Lithia Ford Lincoln of Boise responded

Tim, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

October 26, 2024

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Employee Rating

I had two vehicles that needed repair. Mike worked with me to get them scheduled and communicated from beginning to end on repairs. He was great! Mike worked with me to get them scheduled and communicated from beginning to end on repairs. He was great! More

by jessebrown49

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 27, 2024 -

Lithia Ford Lincoln of Boise responded

We are very happy Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

October 25, 2024

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We had a good experience. Our car was done in a timely manner! Staff was great to work with. Just wish they would have washed our car. It was parked outside in a lot for ov Our car was done in a timely manner! Staff was great to work with. Just wish they would have washed our car. It was parked outside in a lot for over a week and came back pretty dirty. No big deal though More

by Dgmilligan

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Oct 27, 2024 -

Lithia Ford Lincoln of Boise responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

October 25, 2024

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Mike is always straight forward and manages the expectations, only reason I’ll keep coming back expectations, only reason I’ll keep coming back More

by tylang

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Oct 27, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mike here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

October 25, 2024

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Very responsive and friendly. Got my truck in and looked at right away. Great service. Got my truck in and looked at right away. Great service. More

by CURTCUSTOMSTEEL

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Oct 25, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

October 25, 2024

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They were helpful to get ne in after my online appointment did not show on their schedule. appointment did not show on their schedule. More

by wendy.myatt

Verified Customer

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Recommend Dealer

Yes

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Oct 25, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you, Wendy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

October 25, 2024

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Employee Rating

When I brought my car in for service, I was promptly greeted and assisted right away. The initial process took only a few minutes, and I was quickly on my way. My car was serviced in a timely manner, an greeted and assisted right away. The initial process took only a few minutes, and I was quickly on my way. My car was serviced in a timely manner, and I received updates throughout the day, including a notification when it was ready. Overall, I’m very satisfied with the experience. More

by 63scullen

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 27, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

October 24, 2024

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The valet option made the service totally worth it. My service rep was very good. My service rep was very good. More

by aklove36

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rhett Sheeder, Aron Anderson, Kyle Hossfeld, Allen Oltman, Tyler Neal, Sara Curry, Kyle Freeman

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Oct 24, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

October 23, 2024

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Mike has consistently provided exceptional service as a representative. He has always been professional and knowledgeable representative. He has always been professional and knowledgeable More

by TIM@BARKER2K.COM

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 24, 2024 -

Lithia Ford Lincoln of Boise responded

Tim, thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

October 23, 2024

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Employee Rating

Took my truck to dealership for oil change and line and tire rotation. They did it efficiently and with little delay. Very good job tire rotation. They did it efficiently and with little delay. Very good job More

by Rich

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rhett Sheeder, Aron Anderson, Kyle Hossfeld, Allen Oltman, Tyler Neal, Sara Curry, Kyle Freeman

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Oct 23, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review, Rich. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

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Mike Mance

Service Advisor

Lithia Ford Lincoln of Boise

26 Reviews of Mike Mance

Dealership Inventory (713 Vehicles)

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