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Mike Hoffman
Mike Hoffman at SIERRA CHEVROLET OF MONROVIA
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Mike Hoffman

General Manager

SIERRA CHEVROLET OF MONROVIA

1450 S Shamrock Ave
Monrovia, CA 91016

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4.8
46 Reviews
4.8

46 Reviews

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46 Reviews of Mike Hoffman

June 03, 2024

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Employee Rating

I always get the best service from Joe, Jake and the gang at Sierra Chevrolet. Thank you!!! More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Douglas Sievertson, Samantha Peinado, Mayra Neria, Tanya Ruiz, Joe Jimenez, Will Cruz, Marvin Orellana

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Jun 05, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the positive review! We are delighted to hear that Joe, Jake, and the team provided you with excellent service at Sierra Chevrolet. We appreciate your feedback and your ongoing support. Please feel free to visit us again or recommend us to others. We look forward to serving you in the future! Sincerely, The Sierra Chevrolet Team

May 31, 2024

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Employee Rating

Bad customer care . Person use my email and I have asked to be removed from this list and still have not been removed. More

by bdmjem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Douglas Sievertson, Samantha Peinado, Terry Quinn, Tanya Ruiz, Joe Jimenez, John Twiford, Will Cruz, Edwin Cardiel, Marvin Orellana

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Jun 03, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your feedback. We take your concerns seriously and will share them with our team to get this taken care of promptly. If there is anything else you would like to discuss, please feel free to contact us directly. Sincerely, The Sierra Chevrolet Team

May 27, 2024

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Employee Rating

Said no gap to commercial loan which is a bold face lie need to train your staff a lot better then that More

by mjr0912
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Christian Zuno, Will Cruz, Andy Wiesman, Alfonso Hernandez, Andrew Lisk, Brian Hernandez

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May 29, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for your feedback. We take your comments seriously and will address the matter internally to ensure a better experience for our customers. If you would like to discuss this further, please feel free to contact Sierra Chevrolet directly. We appreciate the opportunity to improve. Sincerely, The Sierra Chevrolet Team

May 10, 2024

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Employee Rating

Dealer was very good. I appreciated them getting price lower on a software problem. Although Chevrolet should not have charged me at all. My car was only 3 months past the More

by ALCABRALOFF
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 13, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for taking the time to share your positive experience with Sierra Chevrolet. We're glad to hear that we could assist with lowering the price on the software problem. We understand your concern regarding the warranty and mileage. Should you wish to discuss this matter further, please feel free to reach out to us. We value your feedback and are committed to your satisfaction. Thank you for choosing Sierra Chevrolet. Sincerely, The Sierra Chevrolet Team

May 10, 2024

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I have been coming to this dealership since I bought my first car. I believe I have purchased or leased 4 cars from them. Mike Hoffman is always helpful and knowledgeable. He has earned my trust. More

by Bird78
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Recommend Dealer
Yes
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May 13, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for your loyalty! We're thrilled to have been a part of your car-buying journey and to have earned your trust. Mike is indeed a valuable member of our team, and we're delighted to hear that he provided you with excellent service. We look forward to continuing to serve you for many more years to come. Sincerely, The Sierra Chevrolet Team

April 30, 2024

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This was the easiest and simplest of ways getting my new vehicle. They handled everything and was extremely professional More

by SONNY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Zuno, Douglas Sievertson, Samantha Peinado, Mayra Neria, Tanya Ruiz, Joe Jimenez, Will Cruz, Alfonso Hernandez

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May 02, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your feedback about your experience with us. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Sierra Chevrolet Team

April 20, 2024

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Employee Rating

Everything went really smooth! Thank you Sierra Chevrolet you guys are awesome! If you’re in need of a new car or getting your car repaired call these guys. More

by calvarado2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Wiesman

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Apr 23, 2024

SIERRA CHEVROLET OF MONROVIA responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Sierra Chevrolet Team

April 14, 2024

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Employee Rating

Had a great experience. I drove the truck, was shown all all the features it had, did all the paperwork including my trade and was out the door in just about 2 hours More

by shawnalexryan
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 16, 2024

SIERRA CHEVROLET OF MONROVIA responded

Shawn, it is wonderful to hear that our team was able to provide you with a great experience! We appreciate this feedback and we will share it with them. Thank you and if you have any questions about your purchase please feel free to contact us. Sincerely, The Sierra Chevrolet Team

March 11, 2024

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Quick, helpful, and straightforward Luis, Andy, and Rudy were very helpful in helping find what I wanted and got me on the road in no time. More

by Art A
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Wiesman , Rudy Aguilar and Luis Urias

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Mar 14, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Art. Sincerely, The Sierra Chevrolet Team

February 02, 2024

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You will get concise and honest answers from an attentive and welcoming dealership. They’re highly recommended! More

by MEL11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Andrew Lisk

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Feb 05, 2024

SIERRA CHEVROLET OF MONROVIA responded

We can’t thank you enough for writing this awesome review for our dealership, Mel! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Sierra Chevrolet Team

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