Mike Hildeband

Took my son down island Truck shopping. He had spotted what looked to be a nice Ram 1500 pickup. he reached out to sales through marketplace for info on the truck . Next my son had spoke He had spotted what looked to be a nice Ram 1500 pickup. he reached out to sales through marketplace for info on the truck . Next my son had spoke with a sales advisor and he was pushing for him to come take a look . we both left work early and headed from campbell river to parksville. as we pulled up to the main entrance the truck was sitting out front running . at first glance it looked like it had not been washed in 10 years . i could already see rust starting on the fenders and lower portion of the box . before making our way to the dealer we were told the truck was from victoria and had spent "some time" in alberta . i had already seen numerous red flags but We went for a test drive my son really liked the truck and was being talked up by the salesman . i spoke my disappointment in the condition and had serious doubt's to the vehicles history and current status . Just the fact that they could not even take the time to wash what was the filthiest vehicle i have ever seen on a lot said so much about the direction this was headed . I stopped holding his hand and let him make his own deal . they came to a number he could live with and said it would go into the shop and then straight to detail . Next they asked him for a $3000 deposit on a $20,000 truck . I asked if it was refundable and the salesman said no not usually . As we asked for more clarity he went to his manager for answers . He returned and said they could do a 2000 deposit but non refundable . I told the salesman the only way we would do a deposit was if we were guaranteed a refund if the deal did not work . He returned and let us know that the refund would be fine and only because if the truck needed anything major in the inspection they could not honor the deal because they were selling the truck so cheap . We placed the deposit through there front desk with a lady from accounting. I let her know we were guaranteed a refund if the deal did not work out and we had a copy signed to protect ourselves . my son got a call the next day from sales informing him that the "out of province" inspection did not go great and the truck would need all new brakes and new upper and lower ball joints . So not only did this truck need work , it spent its entire life in alberta.Next he asked my son to pay for all the repairs and they would keep his deal in place . My son immediately declined and the deal was supposed to be refunded and cancelled as they hung up the phone . So the following day i reached out to sales asking for my refund . oh yes sir it will be taken care of right away . Laster that day i get a call from sales again trying to sell me a jeep i had looked at and combining the two vehicles so my son could geta better deal . xxx? really Not interested just want our refund . Oh yes sir i am on it . 3 days later no refund so i call accounting and demand a refund . done in 5 minutes , wow. Over a week later still dont have money back . i send accounting a message to let them know i will be coming at the end of the week to have my card physically refunded with there machine . Magically it shows up after a long weekend of being frustrated about it . We had previously tried to make a deal with an un-named chrysler dealer in campbell river and it did not go well either . Point of this long winded story is that they tried to take advantage of a nice young man looking to make a deal for himself and purchase a newer vehicle and maybe place some trust in someone and hope to be treated right . While waiting for our refund we decided it was not in our best interest to buy from another dealer after this interaction and we found a truck on marketplace. A 1 owner truck much newer loaded with every option . The seller had all maint records and a valid carfax from day 1 . She treated my son well and gave him an amazing deal on his new truck. Couldn't be more disappointed in oceanside gm in Parksville . More

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I live in Nanaimo and drove to Harris Oceanside a couple of times to look at their trucks. I met Mike Hildebrand on my first visit and I found him to be very friendly and knowledgeable on the different styl of times to look at their trucks. I met Mike Hildebrand on my first visit and I found him to be very friendly and knowledgeable on the different styles of trucks, and their options. Mike was always available to help me whether it be in person or on the phone, even on his day off. Mike helped me to find exactly what I was looking for, and I am very happy with my new truck. I have never traded in a vehicle before and was pleasantly surprised with their offer and ended up trading my vehice in. Overall it was a very positive experience, and I will be back to see Mike when I am ready to purchase another vehicle. ps - the coffee in the showroom is great! More

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Awesome customer service,very helpful, not pushy and listened to what I want! Thankyou guys!! listened to what I want! Thankyou guys!! More

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Hi Everyone! Hey every time I turn the Key on my Canyon, I smile and think of Harris GMC. The Great Customer interaction from all the different departments when Hey every time I turn the Key on my Canyon, I smile and think of Harris GMC. The Great Customer interaction from all the different departments when I purchased my used Canyon over the phone, found it on Kijiji. We flew in to Victoria at the local Airport, the shuttle was waiting. When my family got to Harris we Met Mike and Amanda Hildebrand and slowly met the rest of the team! They are more than a Car Dealership...was like a Vacation destination with the Tourist Package! They told us all the sites on the Island to see and Enjoy, Like Goats on the Roof! They did a pre Inspection of the Lil Canyon and gave it a great review when they were finished. All the paper work was taken care of and Yes it passed the out of province inspection here with out any Issue! Truthfully I was shocked...Nothing wrong! I cant say Enough about Mike Hildebrand and Lief Peek and his Team at Harris Oceanside GMC!! I would not hesitate to do another Out of Province purchase with these people again and will continue to browse their Inventory. ThanX...Brian Van Meeteren and Family St. Albert AB Oh The Drive back in the Canyon...That's another story! More

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I just want to express our huge disappointment about dealing with Harris Oceanside GMC in Parksville. We had a written agreement about a 2024 GMC Canyon AT$ including a trade in Of our Mercedes Benz. We dealing with Harris Oceanside GMC in Parksville. We had a written agreement about a 2024 GMC Canyon AT$ including a trade in Of our Mercedes Benz. We even made a down Payment. Since they could not get the 2023 we later even agreed on paying $ 850 more for the 2024 model. Several times we were assured that the deal stands even though it took longer to get the new vehicle. Finally after waiting 8 month we were told to come and take delivery of the new truck. After almost two hours of talking , showing and test driving the truck we were told that they would not hold on to the agreement and we would have to pay around $6000 more than we had agreed on. This is a very dishonest business attitude to say the least. Since it was gone 3 days later I cane only assume they already had a customer who did not want to wait and paid more, maybe with financing instead of paying cash so they could make more money. For us it was the worst experience we ever made doing business. I am just sorry, that I have to click one star here so I can post this More

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"Evy" was the sweetheart that handed me the keys to my beautiful new Chevy Silverado. She thoroughly reviewed and set up the onstage package and Bluetooth. She fueled up a full tank of gas and she als beautiful new Chevy Silverado. She thoroughly reviewed and set up the onstage package and Bluetooth. She fueled up a full tank of gas and she also took the photos of a very happy customer 😀 More

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We originally came in looking for a vehicle that would work for our family. Mike was able to step in, and was very accommodating during our search with multiple vehicles and spent lots of time with us. Th work for our family. Mike was able to step in, and was very accommodating during our search with multiple vehicles and spent lots of time with us. Thank you Mike for being so patient! I also want to thank the Team @ Oceanside for making things happen so we were able to drive away with confidence in our purchase. I will be back to Oceanside for my next vehicle. More

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Micheal worked hard to get us our vehicle. Took some time but he made it happen. Took some time but he made it happen. More

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The team at Harris Oceanside went above and beyond to make sure our needs were met. make sure our needs were met. More

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These folks go above and beyond to find the best deal for you. You tell them what you want and they're on it right away! I was very satisfied with how I was treated and the deal I got. I felt listened to and you. You tell them what you want and they're on it right away! I was very satisfied with how I was treated and the deal I got. I felt listened to and appreciated. An excellent dealership, I'm now happily committed to. More

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