Michelle Harper

Brought my car in for a recall. When i picked up the car, the door handle was broke. They refused to take responsibility for it. I asked to talk to service manager and was told she When i picked up the car, the door handle was broke. They refused to take responsibility for it. I asked to talk to service manager and was told she was not in, i would receive a call later. The next minute i had my wife call and she was immediately put on phone with service manager. They are liars and completetely unprofessional. More

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After I bought my EV from this dealership they contacted me many times to come in for an oil change?!?! With less than 10000 km. they said they found that I needed a brake job and a wheel alignment. The com me many times to come in for an oil change?!?! With less than 10000 km. they said they found that I needed a brake job and a wheel alignment. The computer printout that showed I needed the wheel alignment had nothing on it that identified it as my vehicle. When I reported that to the service manager she just said that maybe they should find a way to remedy that!! There is not a lot of costly maintenance for an EV so they just make it up. I will never deal with them again or recommend the to anyone. More

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One of the better service departments I've dealt with and Michelle Harper is a great person to deal with. Always a smile and a happy greeting. Michelle Harper is a great person to deal with. Always a smile and a happy greeting. More

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The past month, Michelle Harper has been a light guiding me through such a stressful time. Not only keeping me informed about what was going on with warranty questions, taking care of all of my worries abou me through such a stressful time. Not only keeping me informed about what was going on with warranty questions, taking care of all of my worries about the hows and whens regarding fixing up my Kia soul (affectionately called yoda), but for being a comforting genuine person. In the midst of all the stress of my car stuff and a family emergency, she was a constant source of "I've got this for you" and she did. When I felt like I was taking care of everyone, Michelle made me feel like someone was taking care of me. That isn't just a reflection of her job, that is a reflection of the stellar person she is. I will always be grateful for her. More

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Michelle was very personable, fun, professional and could definitely deliver bad news like a champ! could definitely deliver bad news like a champ! More

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Michelle Harper was a very friendly face checking my car in And smiling again checking me out thank you in And smiling again checking me out thank you More

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I have been in my life experience in various service businesses. Michelle is one of the best. businesses. Michelle is one of the best. More

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It is always a pleasure dealing with Michelle Harper. Friendly, welcoming, greets customers with their first name and ensures that they are in good hands. Friendly, welcoming, greets customers with their first name and ensures that they are in good hands. More

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Michelle Harper is is a great communicator and always easy to work with. Michelle is friendly and welcoming from the moment you drive through the doors. easy to work with. Michelle is friendly and welcoming from the moment you drive through the doors. More

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Michelle was very helpful with our service appointment. Everything was done in a timely manor and the car was ready long before we needed it to be. Everything was done in a timely manor and the car was ready long before we needed it to be. More

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