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Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
750 Reviews
4.4

750 Reviews

Write a Review

750 Reviews of Michael Kratschmer

June 15, 2024

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Did the job right in a reasonable time. Waiting area is very, very nice. Honest! More

by denisjames68
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Yes
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Jun 17, 2024

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 15, 2024

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I have dealt with Family Hyundai since purchasing my vehicle and the service provided has always been excellent. More

by JPPW708
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors

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Jun 17, 2024

Family Hyundai responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

June 12, 2024

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Wonderful staff. Very knowledgeable and friendly. Would recommend this dealership to anyone who’s looking!! More

by DJSSAJ6
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Recommend Dealer
Yes

Other Employees Tagged: Kim DeVries, Maverick Watson, Robbie Watson , Carlos Alcantar 5 stars

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Jun 12, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 12, 2024

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The service was quite a wait but it was worth it. The staff was very friendly and professional More

by JERRYTJOHNSON1061
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Mike Majors, Scott Lupo, Robbie Watson, Marc Dabaco

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Jun 12, 2024

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Jerry. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 12, 2024

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Employee Rating

The staff was really nice, clean, waiting area and quick services. My car was vacuum out. More

by ROSSPATRICIA65
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors

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Jun 12, 2024

Family Hyundai responded

Thank you so much for your kind words, Patricia, and for taking the time to leave us this wonderful feedback!

June 10, 2024

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Check in for my appointment on time. After being checked in. I enjoyed some refreshments and TV. More

by markholder66
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors

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Jun 10, 2024

Family Hyundai responded

Mark, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 10, 2024

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Good excellent superior nice kind understanding caring brilliant smart intelligent very nice good caring very good More

by SMITH3691
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors

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Jun 10, 2024

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 09, 2024

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Service Department is the best. Worth traveling to. Polite, informative can be trusted to provide great service. More

by mcallahan722
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Larry Edwards, Mike Majors

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Jun 09, 2024

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

June 07, 2024

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Great experience always do! ! Ricky was great! Been there before and never had a bad experience not once!! More

by kimonik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Mike Majors, Scott Lupo, Robbie Watson, Marc Dabaco

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Jun 09, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Ricky and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

June 05, 2024

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Employee Rating

Service has always met my expectations. Staff is courtesy and accommodating. I like this dealership. More

by L.ECHOLS
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Recommend Dealer
Yes
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Jun 06, 2024

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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