Michael Gleydura
Michael Gleydura at Metro Lexus
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Michael Gleydura

Master Certified Sales Manager

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4.9
240 Reviews

With over 20 years in the high end sale and service business, I regard relationships as the best way to establish my business portfolio. Omotenashi is the Japanese spirit of hospitality that anticipates and fulfils people’s needs. The influence of omotenashi can be seen in every aspect of our business. From the beginning, we were determined to treat customers better than any other car company. Lexus dealers always treat customers as they would a guest in their own home – going to any lengths to solve their problems, mechanical or not.

Dealership Experience

9 yrs, 11 mos

Industry Experience

32 yrs, 4 mos

Specialties & Trainings

Lexus Certified

4.9

240 Reviews

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240 Reviews of Michael Gleydura

June 15, 2024

Dealership Rating
Employee Rating

It’s because of people like Christian Miller and Michael and Jeff in the service department for the reason that we purchase our cars here More

by milan.kane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2024

Metro Lexus responded

Thank you for sharing your positive experience with Christian, Michael, and Jeff in the service department, Milan. We're glad to hear they made such a great impression on you! If there's anything else we can assist with to increase your rating, please feel free to reach out. Thank you, Dan Booth - Service Manager - 216-916-6000

June 13, 2024

Dealership Rating
Employee Rating

Tori was amazing to work with. She definitely knew the details of the vehicle I was interested in, and has a refreshing low pressure sales pitch. More

by glzoldak
Recommend Dealer
Yes

Other Employees Tagged: Tori Neiderer, Julie Mohridge

Jun 13, 2024

Metro Lexus responded

We're delighted to hear that Tori provided such knowledgeable and low-pressure assistance at Metro Lexus. Thanks for sharing your positive experience!

June 08, 2024

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Couldn’t ask for better deal ship or salesperson to help me acquire my 2024 Lexus RX 350 Luxury. More

by Paige.Short
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allison Smith, Julie Mohridge

Jun 10, 2024

Metro Lexus responded

Paige, thank you for this 5-star review of Metro Lexus! We will pass along your kudos to our team. Safe travels in your new 2024 Lexus RX 350!

May 22, 2024

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Metro Lexus and Ryan Yee (sales specialist) are truly amazing. They went above and beyond every step of the way through the ordering process to delivery. Their passion, enthusiasm and knowledge is second More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Yee

May 22, 2024

Metro Lexus responded

Michael, it's great to know that Ryan and the Metro Lexus team provided you with an exceptional experience. We're glad we could assist in making your car-buying process smooth from start to finish! Thanks for choosing to do business with us.

May 19, 2024

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We're more willing to work with us than other dealers. Terry was friendly, patient and was not pushy to try to make the sale. More

by Deanmishey
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey, Tysean Yorke , Didn't know name of finance gal. She was very nice.

May 20, 2024

Metro Lexus responded

Dean, it's great to know Terry and our team at Metro Lexus were able to provide you with a positive experience. We always aim for friendly and patient service. Thanks for your feedback!

May 19, 2024

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Gerald did a fantastic job finding and putting my wife in the perfect.car. We were completely satisfied. More

by johnaprinty
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julie Mohridge , Gerald Ariyasingam

May 20, 2024

Metro Lexus responded

John, we're delighted to know Gerald was able to assist in finding the perfect car for your wife at Metro Lexus. Thanks for sharing your satisfaction with us!

May 17, 2024

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Employee Rating

Metro Lexus is very concerned about satisfying the customer and making the purchase of a vehicle very satisfying and relaxing. More

by Leaddogdale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 17, 2024

Metro Lexus responded

Complete customer satisfaction is always our top priority at Metro Lexus. Thanks for trusting us with your business - enjoy the ride!

May 14, 2024

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Employee Rating

Abed was great to work with and worked with me to make sure it was a win win! More

by Marinastepanski19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abed Darwish

May 15, 2024

Metro Lexus responded

Marina, we're thrilled to hear that Abed delivered accommodating assistance! Thank you for working with us at Metro Lexus. Safe travels!

April 26, 2024

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Couldn’t have been better! Knowlegeable, listened, sensitive, funny. A great group. Would recommend this group! More

by Jheadhaha1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin Haire, Sarah Klein , Tray - helped with showing us how things worked

Apr 26, 2024

Metro Lexus responded

We're delighted to know that you had a great experience with our team at Metro Lexus! We appreciate your recommendation and look forward to serving you again in the future.

April 10, 2024

Dealership Rating
Employee Rating

Abed, in sales, made my first purchase of a Lexus car a very positive experience. All the staff members that I met treated me beyond my expectations. I have shared my car buying experience at Metro Lexus w More

by Peggy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp, David Weaver, Abed Darwish , Tysean Yorke gets a 5 star rating!

Apr 10, 2024

Metro Lexus responded

Peggy, we're so glad to know that Abed and the rest of our team at Metro Lexus made your first car-buying experience a memorable one. We appreciate you sharing your positive feedback with family and friends!

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