Michael Featherstone
Michael Featherstone at Northside Lexus
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Michael Featherstone

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.8
92 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

11 yrs, 2 mos

4.8

92 Reviews

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92 Reviews of Michael Featherstone

October 03, 2024

Dealership Rating
Employee Rating

Michael was extremely professional throughout the entire process of purchasing my car. From the moment I put down the deposit until a year later when the car was delivered, he kept me informed about More

by CORNELLIA.ANGELLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Gilmer

Oct 04, 2024

Northside Lexus responded

Cornellia, we're delighted to hear about your exceptional experience with Michael at Northside Lexus. It's wonderful that he provided such thorough support and kept you informed throughout the process. Enjoy all the features of your new car!

September 29, 2024

Dealership Rating
Employee Rating

Everyone at NorthSide was easy to work with and Michael explained all the features and accessories on my 2024 LC500 very well. The dealership was easily accessible from the highway and large enough for me More

by mstoyanoff
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Cullingford

Sep 30, 2024

Northside Lexus responded

mstoyanoff, we're delighted to hear that Michael and the Northside Lexus team made your experience seamless. Enjoy your 2024 Lexus LC 500! Safe travels back to Dallas!

September 17, 2024

Dealership Rating
Employee Rating

A wonderful experience with no hassle! I purchased a new car in about 2 hours! More

by ASHAKPINCKNEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clayton Lewis

Sep 17, 2024

Northside Lexus responded

Thank you for reviewing Northside Lexus! It was so kind of you to share your experience!

September 04, 2024

Dealership Rating
Employee Rating

Very helpful salesman and great customer service took time to explain the car electronics features More

by DANYALCARESE502
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mason Wroten

Sep 04, 2024

Northside Lexus responded

Thanks for choosing Northside Lexus! See you next time, Dan.

July 24, 2024

Dealership Rating
Employee Rating

I ordered my GX 550 over a year ago and it finally arrived. Victoria was a pleasure to deal with throughout the entire process from placing my deposit to making selections and answering my questions. More

by davidhansen936
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Victoria DeHoyos

Jul 24, 2024

Northside Lexus responded

David, we're delighted to hear that Victoria and Mike provided excellent service throughout your Lexus GX 550 purchase at Northside Lexus. Enjoy your new vehicle!

July 23, 2024

Dealership Rating
Employee Rating

Erica was very helpful in getting everything organized for me to buy the car. Michael made the process of picking up the car very smooth. More

by hemangdash
Recommend Dealer
Yes

Other Employees Tagged: Erica Pollino

Jul 23, 2024

Northside Lexus responded

We're delighted to hear that Erica and Michael made your car-buying experience smooth at Northside Lexus. Thank you for sharing this positive feedback!

June 18, 2024

Dealership Rating
Employee Rating

Michael and Erica were excellent! The service is exactly what we were looking for. We look forward to the Lexus experience. More

by dgray67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erica Pollino, Caleb Vario , David Trice

Jun 18, 2024

Northside Lexus responded

Thank you for sharing your positive experience! We're delighted to hear that Michael and Erica provided the excellent service you were looking for at Northside Lexus. Enjoy your new Lexus journey!

May 11, 2024

Dealership Rating
Employee Rating

I am a new Lexus owner! I got the chance to work with Erica who helped me from start to finish. One of the easiest car purchasing process I’ve had in a long time. I cannot r More

by icoachd21
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Erica Pollino, Caleb Vario

May 13, 2024

Northside Lexus responded

We're delighted to know that Erica made your car purchasing process smooth and easy at Northside Lexus. Thank you for recommending us, we hope you enjoy every mile in your new Lexus!

May 10, 2024

Dealership Rating
Employee Rating

Michael Featherstone took a great deal of time to educate us about our new Lexus and how to enjoy its many features. We would recommend Northside Lexus and Michael Featherstone to anyone looking for a new ca More

by SKOZICKYFISK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2024

Northside Lexus responded

We're so glad to know that Michael Featherstone was able to help you understand all the features of your new Lexus at Northside Lexus. Thanks for recommending us, we appreciate it!

May 07, 2024

Dealership Rating
Employee Rating

No friendly dealer ship not options bad customer service not recommended bad interés 9.51 per cent More

by samayoaoscar58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Darrell Kennedy

May 07, 2024

Northside Lexus responded

I'm sorry that we didn't leave a better impression during your visit. I would appreciate the opportunity to learn more about what transpired in order to improve your experience going forward. Please contact me at your earliest convenience. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

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