Michael Donovan | Page 10

Our interactions with Michael Donovan were enjoyable. He was kind, considerate, friendly and very knowledgeable. While buying a new car can be a bit stressful; Michael was able to answer all of our que He was kind, considerate, friendly and very knowledgeable. While buying a new car can be a bit stressful; Michael was able to answer all of our questions. If he didn’t have the answer immediately, he promised to research the answer and get back to us, and…..he did. When we showed up for an appointment, Michael treated us like the most important people during that time slot. Even if his phone rang, he silenced it. He was a class A sales person. He looked us in the eye and we felt comfortable that we were dealing with an honest person. We’d buy from him again. Plus, we’d recommend him. More

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Sylvia Donovan , very friendly and accommodating . She explains everything in details. She knows her job She explains everything in details. She knows her job More

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I have been utilizing this Toyota for many years - I’m on my 4th Toyota. I feel that in the past my service was better - this time around it felt like staff were too busy to deal with me / do the job proper my 4th Toyota. I feel that in the past my service was better - this time around it felt like staff were too busy to deal with me / do the job properly. More

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Excellent salesperson, Sylvia Donovan, worked with us to lease another Toyota!!! She helped us with all aspects of returning our 2020 leased vehicle and getting into a new 2024 Toyota Corolla. lease another Toyota!!! She helped us with all aspects of returning our 2020 leased vehicle and getting into a new 2024 Toyota Corolla. More

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Excellent customer service! It was a pleasure dealing with Sylvia Donovan, Michael Donovan and Janine Feenstra. The entire process of purchasing a used vehicle went smoothly, It was a pleasure dealing with Sylvia Donovan, Michael Donovan and Janine Feenstra. The entire process of purchasing a used vehicle went smoothly, and my wife and I were very impressed with the professionalism and friendliness of everyone we encountered at the dealership. Large selection of later model used vehicles too! More

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Excellent customer service. Personable and knowledgeable. Have been a Toyota customer for 5 cars in a row! Personable and knowledgeable. Have been a Toyota customer for 5 cars in a row! More

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I had a very good experience in Toyota Town. Michael Donovan is a great help in finding the right car for my family. Michael Donovan is a great help in finding the right car for my family. More

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My expirience with Toyota Town and the service provided by Silvia Donovan has been spectacular. by Silvia Donovan has been spectacular. More

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Michael did his job and made my life easier. I wasn't pressured or annoyed dealing with Toyotatown while searching for my new vehicle. I wasn't pressured or annoyed dealing with Toyotatown while searching for my new vehicle. More

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I have driven Toyota products since 1992. Since moving to London from Mississauga this will be my second Toyota Highlander leased from this dealership. On both occasions Michael and Sylvia Do Since moving to London from Mississauga this will be my second Toyota Highlander leased from this dealership. On both occasions Michael and Sylvia Donavan greatly assisted on both leases with their informative and helpful knowledge of both the Toyota products and financial information. More

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