Melissa Pucci
Melissa Pucci at Alberta Honda

Melissa Pucci

Service Manager

Alberta Honda

9525 127 Ave
Edmonton, AB T5P 4B3

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4.6
42 Reviews
4.6

42 Reviews

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42 Reviews of Melissa Pucci

May 16, 2025

Dealership Rating
Employee Rating

Good service, nice people behind the desk especially service. They help you lots. Hope you continue like this More

by rollandmondragon
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2025

Alberta Honda responded

Thank you, Rolland, for the kind words! We're glad to hear our service team was helpful and welcoming. Your feedback means a lot, and we’re committed to continuing that same level of care every time you visit.

May 12, 2025

Dealership Rating
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First time service with AH nice friendly service advisors , service was great , tech was great More

by mkhan
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 20, 2025

Alberta Honda responded

Thank you, Mkhan, for the great review! We're glad your first service experience with Alberta Honda was a positive one. It's wonderful to hear both our advisors and technicians made a strong impression — we appreciate your support!

May 01, 2025

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Service was great and get rid while my in service, it was done on time. More

by elaimanirachid4
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Recommend Dealer
Yes
May 20, 2025

Alberta Honda responded

Thank you for the positive review! We're glad to hear the service was completed on time and that everything went smoothly. We’d love the opportunity to earn that fifth star on your next visit!

April 24, 2025

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Clerk very pleasant. Like the Uber ride home and back too I like a washed vehicle too More

by ds
Service Price Transparency
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Recommend Dealer
Yes
Apr 28, 2025

Alberta Honda responded

Thank you, D.S., for the 5-star rating! We’re glad you enjoyed the convenience of the Uber service—and we'll pass along your feedback about vehicle washes too!

March 20, 2025

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Had my Honda Ridgeline repair from a Recall,the service was great, but more importantly was the Service Advisor who helped with the service. Ithe vehicle was not ready to be picked up and I had to get some More

by St. Albert Driver Training Inc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina -Service Advisor

Apr 07, 2025

Alberta Honda responded

Thank you, Steven, for sharing your experience with us. We’re so glad to hear that Tina went above and beyond to ensure you were taken care of during your Ridgeline recall visit. Her dedication to our customers truly reflects what we strive for at Alberta Honda. We'll be sure to pass along your kind words—she’ll really appreciate it. We value your trust and support, and we’re proud to be your go-to Honda dealership.

March 17, 2025

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Good and punctual service staff. Customer service is efficient from receptionist and mechanic. Appreciate the effort to keep me posted of the work status. More

by jahmatt1611
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rebecca Dasilva

Mar 17, 2025

Alberta Honda responded

Thank you, Jahmatt1611! We're glad to hear that our team provided punctual and efficient service while keeping you updated throughout the process. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

March 04, 2025

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Employee Rating

I have only had service experience at this dealership and so far it has been wonderful and no complains. More

by arifjamal001
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tina Afonso

Mar 17, 2025

Alberta Honda responded

Thank you, Arif! We're glad to hear that your service experience has been wonderful so far. Your feedback means a lot, and we appreciate your trust in our team. Looking forward to assisting you again in the future!

March 02, 2025

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Employee Rating

The seller and all management great and had a good communication. They explained well and they are offering coffee and water generally i had good day with them and i am thankful for everything thank More

by Adigoyes
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Richard Yao, Clarence Magnaye, Fadi Borhot , Gabriel Cao

Mar 17, 2025

Alberta Honda responded

Thank you, Adigoyes! We're glad to hear you had a great experience with our team and appreciated the clear communication and hospitality. Your kind words mean a lot, and we truly appreciate your support. Enjoy your new vehicle, and we look forward to seeing you again! 🚗👏

February 28, 2025

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Alberta Honda provided Prompt and competent service. Polite and efficient service personnel made the experience a pleasure. More

by berniek
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Recommend Dealer
Yes
Mar 17, 2025

Alberta Honda responded

Thank you, Bernie! We're glad to hear that our team provided prompt, competent, and courteous service. Your kind words mean a lot, and we appreciate your support. Looking forward to assisting you again in the future! 🚗👏

February 26, 2025

Dealership Rating
Employee Rating

I always have good service there as well the Staff are very professional and knowledgeable to my needs! More

by Taz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 17, 2025

Alberta Honda responded

Thank you, Taz! We're happy to hear that you consistently receive great service from our knowledgeable and professional team. Your support means a lot to us, and we look forward to assisting you again in the future! 🚗👏

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