Melissa Pucci
Melissa Pucci at Alberta Honda
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Melissa Pucci

Service Manager

Alberta Honda

9525 127 Ave
Edmonton, AB T5P 4B3

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4.5
29 Reviews
4.5

29 Reviews

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29 Reviews of Melissa Pucci

January 18, 2025

Dealership Rating
Employee Rating

Welcoming staff ,with highly motivated teams good management always ready to serve you with gold painted hands they have the ability to identify the problem and giving good explanation about it More

by m.idrisai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mechanics and technicians

January 08, 2025

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Employee Rating

They are professional worker and they provide uber for back and forth to the dealership after finishing car work More

by abdulfatahalgteiet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Alberta Honda responded

Thank you for your feedback! We're glad to hear you found our team professional and appreciated the convenience of our Uber service. We look forward to assisting you again!

December 27, 2024

Dealership Rating
Employee Rating

Amazing customer service and really appreciated the help I get from Alberta Honda Thank you More

by Idba98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Yao

Jan 13, 2025

Alberta Honda responded

Thank you for your kind feedback! We're thrilled to hear you appreciated our customer service and support. We look forward to assisting you again at Alberta Honda!

December 04, 2024

Dealership Rating
Employee Rating

I received prompt assessment of my vehicle with photo support of concerns. All of my questions were answered. Timelines for service were provided, along with phone updates. My vehicle was ready much earl More

by Monika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Alberta Honda responded

Thank you, Monika, for your wonderful feedback! We’re glad to hear you appreciated the prompt assessment, clear communication, and timely updates. It’s great to know we exceeded your expectations, and we look forward to assisting you again!

November 24, 2024

Dealership Rating
Employee Rating

I wasnt happy with the service as the problem wasnt fixed.I have to take the crv again to get it checked out as the ticking noise is still there.It just a hassle. Dev verma More

by Devverma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Alberta Honda responded

Thank you, Dev, for sharing your feedback. We’re sorry to hear that the issue wasn’t resolved during your visit, and we understand the inconvenience this has caused. Your satisfaction is important to us, and we’ll strive to ensure your next visit addresses the concern effectively. If there’s anything further we can do to assist, please let us know.

November 11, 2024

Dealership Rating
Employee Rating

I have a lifetime free oil change and my accord was due for brake service which i said i will do it next time and advisor said they will charge me for the oil change if I did not let them do the brake serv More

by enricoregencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 13, 2025

Alberta Honda responded

Thank you for sharing your feedback. At Alberta Honda, customer experience is our top priority, and we’re concerned to hear about your experience. We strive to provide transparent and respectful service at all times. If you’d like to discuss this further, please reach out to our Service Manager at 780.474.8595. Your input is important to us as we work to address concerns and improve.

November 11, 2024

Dealership Rating
Employee Rating

They do it on time and staff are very friendly I always choose this one whenever I have a problem with my car. I also recommend it to my friend and family. More

by rickpaular
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Alberta Honda responded

Thank you, Rick, for your kind words and recommendation! We’re thrilled to hear that our friendly team consistently delivers timely service. Your trust means a lot, and we look forward to assisting you again!

October 29, 2024

Dealership Rating
Employee Rating

Glen is best service manager ever Knows his customers and has a happy and qualified staff More

by Wheats.jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Alberta Honda responded

Thank you for your feedback! We're thrilled to hear that Glen and his team provided such outstanding service. Your kind words mean a lot, and we look forward to serving you again!

October 29, 2024

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Employee Rating

Very professional and quick. I like the way she explains everything and tell me everything thank you More

by Ismailhassan478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Alberta Honda responded

Thank you for your kind words! We’re glad to hear you appreciated the professionalism and clear communication during your visit. We look forward to assisting you again!

October 04, 2024

Dealership Rating
Employee Rating

Excellent customer service. Friendly employees. They explains everything in detail. Very clean and organized service area. More

by Ayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Alberta Honda responded

Hi Ayan, Thank you so much for your kind words! Our team is thrilled to hear that our service, thorough explanations, and clean facility met your expectations. We appreciate you choosing Alberta Honda and look forward to welcoming you back whenever you need us again. Thank you for your support!

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