Melissa Licea
Melissa Licea at Herb Chambers Toyota of Auburn

Melissa Licea

Business Development Center

Herb Chambers Toyota of Auburn

809 Washington St, Rte. 20
Auburn, MA 01501

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12 Reviews
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12 Reviews

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12 Reviews of Melissa Licea

October 06, 2024

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Employee Rating

Melissa was great in following up w/ me and scheduling me to come in and reserve my car. At the dealership my salesman was Askend. He made the process easy for me, did not push to sell me on things I did not More

by Adryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Askend Dervishi

Oct 07, 2024

Herb Chambers Toyota of Auburn responded

Adryan, we're delighted to hear that Melissa and Askend provided you with a seamless experience at Herb Chambers Toyota of Auburn. Thank you for sharing your positive feedback! Enjoy your new vehicle!

April 12, 2024

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Employee Rating

Second car and will not go anywhere else to buy a car. Thank you for all your help. More

by Shaun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Herb Chambers Toyota of Auburn responded

All of us at Herb Chambers Toyota of Auburn are happy to see this wonderful feedback! Thank you, Shaun!

February 08, 2022

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Employee Rating

I had a great experience,Melissa was very helpful with my purchase .Courteous and very respectful to my needs . Thanks, Evelyn More

by Marco
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Ferraro

Feb 09, 2022

Herb Chambers Toyota of Auburn responded

Hi Evelyn and Marco, thank you for sharing your review with our team! Melissa is a huge asset to our sales staff, and we're happy you had the opportunity of working with her!

Feb 08, 2022

Marco responded

Thank you Melissa

November 01, 2021

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Employee Rating

It was a great experience Melissa did a great job and we got more of a vehicle than we expected More

by michaelgadue
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dhimitri Lako , Vu Nguyen

Nov 03, 2021

Herb Chambers Toyota of Auburn responded

Thank you for the awesome feedback! We appreciate you trusting Melissa & the Herb Chambers Toyota of Auburn team with your business and hope you're loving your new vehicle. Take care and thanks again!

October 04, 2021

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Employee Rating

I had such an awesome buying experience dealing with Melissa so easy I would highly recommend buying a vehicle from Herb Chambers in auburn More

by Steve sauriol
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dhimitri Lako , Vu Nguyen

Oct 05, 2021

Herb Chambers Toyota of Auburn responded

Thank you for your great review, Steve! We're so glad Melissa and the Herb Chambers Toyota of Auburn team made your experience so enjoyable!

May 28, 2021

Dealership Rating
Employee Rating

Vu, our salesman, was excellent. I cannot recommend him enough. Very efficient, was always accessible, and never felt pushy. 5 stars. We are at the end of our sale and highly recommend him. More

by Daniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Horne, Lauren Roche , Vu Nguyen

May 28, 2021

Herb Chambers Toyota of Auburn responded

Daniel, This review is so great to see! Thank you for the five stars! We hope you love your vehicle! – Herb Chambers Toyota of Auburn

January 19, 2021

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Employee Rating

I'm very glad that I came all the way from Boston to this dealership! First, I worked with Melissa via phone to discuss different options on the RAV4 and Venza. She was great, she was able to give me quotes More

by han24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hai Lam

Feb 12, 2021

Herb Chambers Toyota of Auburn responded

han24 - Thank you! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Melissa and Hai were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! - Hern Chambers Toyota of Auburn team

September 07, 2020

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Employee Rating

My husband contacted Melissa and told her what I wanted to purchase when we got there everything was waiting. We appreciate what Melissa did.THANX More

by brat0039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Merrick, Hai Lam , Andrew Pappas, Tomi Tsitsos

September 01, 2020

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Employee Rating

A pleasant experience. Everyone was helpful and courteous. I used the online site and was contacted in a timely manner. I recommend Herb Chambers in Auburn. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Horne, Monish Naicker , Jimmy Eldean

October 29, 2019

Dealership Rating
Employee Rating

I had a great experience buying my car. Was not happy with the accounting department. They issued me a check by mistake and stopped payment on it. I was out the money and offered a key chain to make up f More

by Tlkennedy
Recommend Dealer
Yes

Other Employees Tagged: Stephane Jovin, Matt Parzych

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