Megan Deveaux

Peter Smith GM dealership does not care about the customer after you picked up the vehicle. I have contacted the manager and left messages on a voice-mail. Does this manager even exist at ext. 222? I customer after you picked up the vehicle. I have contacted the manager and left messages on a voice-mail. Does this manager even exist at ext. 222? I work very hard and spent my money on this high mileage vehicle that I was assured by Mark Hudson the brakes would be fixed under safety. The dealership only fixed the rear brakes and the front brakes need to be done at the same time as the rear brakes. I was also told the paint chips would be repaired professionally abd ir was not. The nissan dealer is down the road from this dealership and they could not spend $20 to touch up. I will not go back to this dealership and recommend saving yourself money and not go to Peter Smith Gm. I don't have the money to purchase an expensive Silverado or Sierra would I get different service if I did? I am still waiting for a manager to return my call. Shame on this dealership. I am sure the late great peter smith would be rolling in his grave hearing about the grief the dealership is putting me through. Still looking forward to a manager to call from this dealership. Very poor customer service. Signed...distraught Cindy More

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The worst service department I have ever dealt with. Today for example I had a 1:30 appointment for a check engine light. At 2:00 my vehicle had not yet been looked at. Why book an appointment ?hen it i Today for example I had a 1:30 appointment for a check engine light. At 2:00 my vehicle had not yet been looked at. Why book an appointment ?hen it is meanings. This happens everything regardless of the service required. It is the reason I will not buy another vehicle here. More

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Two Cadillacs later and still terrible service and lack of knowledge (repairs, including new xt6). Recently, they broke door handle trying to replace damaged window seal and never said a word - found out e of knowledge (repairs, including new xt6). Recently, they broke door handle trying to replace damaged window seal and never said a word - found out elsewhere. Manager left, no news. We’ve had problems since day one so we finally left! Think twice before going there. More

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I dealt with Liam McCormack for the purchase of 2 vehicles. Very excellent attitude and service throughout. Very satisfied with his promptness. A very good young salesperson over all. Ellie MacG vehicles. Very excellent attitude and service throughout. Very satisfied with his promptness. A very good young salesperson over all. Ellie MacGillivray. More

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My experience at Peter Smiths was very good, the people we helpful, I look forward to future business with you we helpful, I look forward to future business with you More

by TRACEYLAUREN Verified Customer Verified Customer

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