Mechelle Ibanez
Mechelle Ibanez at Kia Autosport of Pensacola
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Mechelle Ibanez

BDC Manager

Kia Autosport of Pensacola

6637 Pensacola Blvd
Pensacola, FL 32505

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26 Reviews

Mechelle, originally from Alabama, began her career in the automotive industry in 2015. She enjoys hanging out with her family and playing sports! She won the employee of the year award in 2018 with Kia AutoSport of Pensacola and loves what she does. She's upbeat, positive and always smiling.

Dealership Experience

7 yrs, 2 mos

Industry Experience

9 yrs, 5 mos

Specialties & Trainings

Internet Sales

not yet
rated

26 Reviews

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26 Reviews of Mechelle Ibanez

September 22, 2020

Dealership Rating
Employee Rating

Good people in sales and finance, fairly painless with pleasant dispositions. Steve Johnson knew my situation and needs and problem solved like a champ. I ended up with a 2021 Forte that I think was a gre More

by martykammer
Recommend Dealer
Yes

Other Employees Tagged: Steve Johnson, Tony Kimbro

Sep 22, 2020

Kia Autosport of Pensacola responded

Hi Marty - It's wonderful to hear that you had an easy time getting into your new 2021 Kia Forte. Thank you so much for supporting Kia AutoSport Pensacola with such a great review! We hope to see you for your first oil change.

August 29, 2020

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Employee Rating

I had a GREAT experience! My girl knows what she is doing, she has excellent customer service & I really enjoyed my purchase! She is AWESOME!!!!!!! Also, the other sales reps that helped me through my More

by Trajanot93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny Roberts, Neil Patel

Aug 31, 2020

Kia Autosport of Pensacola responded

There is nothing we love more than hearing that our customers are enjoying their time with us at Kia AutoSport Pensacola. Thank you for the rave review! We wish you many safe miles in your new vehicle.

August 10, 2020

Dealership Rating
Employee Rating

Excellent. Great people. Everyone is always very helpful! Thank you. Will be back, and buy another vehicle. Neil is always very helpful and knowledgeable. Thank you again. More

by dpkissfan
Recommend Dealer
Yes

Other Employees Tagged: Neil Patel

Aug 10, 2020

Kia Autosport of Pensacola responded

Thank you for taking the time to leave us a review! We are grateful for your business here at Kia AutoSport Pensacola, and ew will certainly let Neil know that you appreciate his help. We look forward to your next visit!

May 26, 2020

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Neil ensured that the car that I wanted was brought there to test drive. He took the time to show me how to use the features in my new car purchase, and was patient without being like typical overly pushy sa More

by KarenL
Recommend Dealer
Yes

Other Employees Tagged: Neil Patel , Tony Kimbro

May 26, 2020

Kia Autosport of Pensacola responded

Hi Karen - Thank you for recommending Neil! We're delighted to see that he treated you to a 5-star experience on your visit to Kia AutoSport Pensacola. We wish you many happy miles in your beautiful, new vehicle!

April 07, 2020

Dealership Rating
Employee Rating

This was one of the best experiences I have had buying a new car. The transaction took place online and over the phone with integrity. More

by HappyKiaOwner
Recommend Dealer
Yes

Other Employees Tagged: Neil Patel

Apr 08, 2020

Kia Autosport of Pensacola responded

Thank you for leaving Kia AutoSport Pensacola a five-star review! We're thrilled to hear that your sales experience was such a seamless process. Safe travels in your new ride!

April 06, 2020

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Pleasant buying experince. Really was a good time spent at an auto dealership. Probably one the top 3 or 4 auto purchase encounters I have been involved with. Mr Patel was a ver More

by winkjd
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil Patel

Apr 07, 2020

Kia Autosport of Pensacola responded

Thank you for taking the time to leave a review for Kia AutoSport Pensacola. It made our day to know that our team took care of you throughout the buying process. We wish you safe travels in your new vehicle!

February 12, 2020

Dealership Rating
Employee Rating

Neil was great! The buying process was made extremely easy and stress free! He spent time going over all the vehicle's features after purchase. The finance process was a breeze. More

by B. Gaines
Recommend Dealer
Yes

Other Employees Tagged: Neil Patel , Tony Kimbro

Feb 13, 2020

Kia Autosport of Pensacola responded

Reviews like these brighten our day here at Kia AutoSport Pensacola! A 5-star sales experience is our goal for each and every guest and we're so happy our team made the process so seamless for you. We'll be sure to pass along your kind words to Neil. We hope to work with you again!

February 11, 2020

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Had a great salesman Neal work with me. He showed me all the features on the Telluride SX that I wanted and I don’t think I had a smoother ride than what this SUV had compared to the others I tested!! Also More

by buread
Recommend Dealer
Yes

Other Employees Tagged: Neil Patel

Feb 12, 2020

Kia Autosport of Pensacola responded

Thank you for the 5-star review! We are pleased to hear that Neal took good care of you. Providing our customers with exceptional service is our top priority at Kia AutoSport Pensacola, and we are proud that we made it happen for you. We hope that you enjoy your new Kia Telluride SX!

July 21, 2019

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Awesome The Pensacola KIA dealership is awesome! we never felt rushed or pressured. Neal is the best! He took all the time we needed to learn all the new fe More

by Ljcollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil Patel , Tony Kimbro, Ashley Montgomery

Jul 22, 2019

Kia Autosport of Pensacola responded

Reviews like this one make our day! It's wonderful to read your compliments about Neal and the kind of customer service he demonstrated to you while shopping for a new car. We appreciate your business and your support-The Kia AutoSport Pensacola Team.

April 30, 2019

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Employee Rating

Amazing experience! I was tired of driving my old 2004 car, but was afraid I couldn't afford payments on a new one. Mechelle was GREAT at helping me with my budget then g More

by Sberry0509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2019

Kia Autosport of Pensacola responded

Welcome to the Kia Autosport family and thank you for your 5 Star Review! We take pride in helping customers find the right car to fit their needs as well as their budget. Thank you again for your business and remember to tell all of your friends that we want to see them in a Kia too!

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