Matt McGuckin
Matt McGuckin at Pacifico Ford
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Matt McGuckin

Service Advisor

Pacifico Ford

6701 Essington Avenue
Philadelphia, PA 19153

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5.0
27 Reviews
5.0

27 Reviews

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27 Reviews of Matt McGuckin

September 27, 2024

Dealership Rating
Employee Rating

No issue. Very nice staff I did not wait long for my car and kept me updated More

by Tylerchris511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 01, 2024

Dealership Rating
Employee Rating

Great Service, quick in and out. Great customer service would definitely recommend to you looking to have your Ford serviced More

by teeteew33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven D'Alterio

Jun 04, 2024

Pacifico Ford responded

Hi teeteew33!, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

May 28, 2024

Dealership Rating
Employee Rating

As always the staff in all assets of this dealerships operation could not be more helpful courteous and knowledgable going above to ensure your vehicle is taken care of with the upmost professionalism More

by thelawman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Facenda

May 28, 2024

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

March 07, 2024

Dealership Rating
Employee Rating

Fantastic job 👏 I will be coming back forever Mathew did incredible he educated me answer all my questions and also showed me points of service More

by Donh5507
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2024

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 28, 2024

Dealership Rating
Employee Rating

Mike was an excellent salesman he was able to get me in a nice vehicle More

by swpryder4112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bernard Jones, Mike Delia

Feb 29, 2024

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 02, 2024

Dealership Rating
Employee Rating

Very friendly professional and clean! Extremely honest and now even do a video of your car with repairs needed for open communication with customers! More

by kimberlyp7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layla Rodriguez

Feb 02, 2024

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 30, 2023

Dealership Rating
Employee Rating

Service advisor courteous and professional. Service waiting area clean, comfortable and hospitable. Sales staff knowlegable, pleasant and accomodating. More

by Tmharrigan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bernard Jones, Neal Bauer , Daquan Fudge

Jan 02, 2024

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 19, 2023

Dealership Rating
Employee Rating

We were very pleased with the service from Rich. We have been coming here since 1977 and always received excellent service. Keep up the great work. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Keene , Tom Lockbaum

Oct 19, 2023

Cathy responded

We have been coming here since 1977 and always received excellent service. Keep up the great work. Rich was very friendly and we were pleased with the service he provided.

July 30, 2022

Dealership Rating
Employee Rating

Prompt professional service every time. Fair upfront prices. They keep you well informed all through the process. No reason to take your Ford anywhere else, (Or any other brand they servic More

by enrique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 11, 2022

Dealership Rating
Employee Rating

Courteous professional staff. Fair prices. Great service. Convenient hours & location. They keep you informed and offer online payment options. More

by enrique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2022

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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