Martin Menzies | Page 22

Excellent customer experience! From the first time I walked in and spoke to Martin, he blew me away with his professionalism. Buying the new Ford F-150 Lightning was exciting, and From the first time I walked in and spoke to Martin, he blew me away with his professionalism. Buying the new Ford F-150 Lightning was exciting, and he walked me through the entire waitlist and build process. I never felt pressured like some other dealers; it was a seamless experience. Everyone was incredibly friendly and professional, whether I was dealing with Martin, Brad, Carol, or Joseph. Truly a great car buying experience. Without a doubt, I’d recommend the team at Erinwood Ford to anyone in the market looking for a Ford vehicle. More

Report | Print

it’s a really good Experience talk with sales representative and I really enjoy it representative and I really enjoy it More

Report | Print

Amazing client experience. Everyone was helpful and courteous. Martin Menzies was the salesperson who helped me. He was very knowledgeable and incredibly responsive. Everyone was helpful and courteous. Martin Menzies was the salesperson who helped me. He was very knowledgeable and incredibly responsive. More

Report | Print

Highly recommend Erinwood Ford, you will not regret buying or leasing with them. Customer satisfaction to the max. buying or leasing with them. Customer satisfaction to the max. More

Report | Print

I have leased three vehicles myself through this dealership and I wouldn't go anywhere else. I have also had four friends that I have referred and family members also deal with this dealership becau dealership and I wouldn't go anywhere else. I have also had four friends that I have referred and family members also deal with this dealership because they're honesty a second to none. More

Report | Print

The service i had was great. Eveyone there is always so happy, friendly and helpful. Eveyone there is always so happy, friendly and helpful. More

Report | Print

Martin and team were thorough and courteous throughout the entire process. We got exactly what we wanted and they kept us informed on the status of delivery. We are very happy with this experience . the entire process. We got exactly what we wanted and they kept us informed on the status of delivery. We are very happy with this experience . More

Report | Print

From the moment I entered the dealership I was quickly greeted and ask the nature of my visit. Being mindful of my time. From the onset until the day I picked up my truck I was treated with respect, frien greeted and ask the nature of my visit. Being mindful of my time. From the onset until the day I picked up my truck I was treated with respect, friendliness and patience. I was treated as someone who mattered. In these uncommon pandemic times, needless to say, my transaction was not traditional. I waited for over a year. At times I was very frustrated and angry at the process. In addition there was a time where my emotions got the better of me and as a result retargetted my anger towards my salesperson and lost confidence in him. Went in directly to the dealership and was thoroughly and patiently explained that unfortunately this delay was a common ordeal but to stay calm and patient. I was not spoken at, instead I was spoken to with respect and understanding, thanks Brad. Fast forward, my salesperson Martin, did an exceptional job not just selling me a great truck but being mindful of my experience and understanding me. I had lost focus and understanding of my own and thinking that "I" was the only going through this, that "I" was the only one whose truck delivery was delayed. Nevertheless, Martin stepped up in a huge way and made my truck delivery experience an unforgettable day. As a result, I have no hesitation in recommending Martin, and the entire team at Erinwood Ford for their stellar customer service and client experience satisfaction. Coming from a European brand I was skeptical switching over to a domestic brand such as Ford. Thus far, I have no regrets and am glad I made the switch. Thank you Team. More

Report | Print

Martin is a star. This is 2nd lease I got from Ford and Martin has helped us in many occasions to get the best deal. He always take pride in his work and puts custom This is 2nd lease I got from Ford and Martin has helped us in many occasions to get the best deal. He always take pride in his work and puts customers first. He takes both sides of the coin and help us make a right decision. I hope he is still going to be there on getting our 3rd lease in 3 years time. Also he always says good things about his team at work. More

Report | Print

The first and only place I go to when I’m looking for a vehicle. Got the last 4 vehicles there and won’t hesitate to reach out to Martin when it’s time for number 5. vehicle. Got the last 4 vehicles there and won’t hesitate to reach out to Martin when it’s time for number 5. More

Report | Print