Mark Ravin

This dealership has wonderful employees, one of whom has been helping me since I bought my first Mini Cooper in 2003. Mark Ravin has always been there to explain everything that was done to the car and has been helping me since I bought my first Mini Cooper in 2003. Mark Ravin has always been there to explain everything that was done to the car and has prevented me from getting the car fixed at a gas station or other shop, thus saving me from wasting money on things that I don't need. The other employees are all very cordial. Plus, the dealership itself has great amenities, including snacks, coffee, and other drinks. They have plenty of places to sit down or to charge and use a laptop, tablet, or phone. More

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Whenever I had need for service for my Mini Cooper Clubwoman, major or minor Mark Ravin, Service Manager, Coordinator, Superman, came to the rescue. He is always confident, reassuring and never, ever Clubwoman, major or minor Mark Ravin, Service Manager, Coordinator, Superman, came to the rescue. He is always confident, reassuring and never, ever condescending. Mark knows me and he knows my car. I always feel that he puts me first. I’ll wait for my car or Mark arranges a loaner for me. The environment at the dealership for those waiting for their vehicle is pleasant. The company provides comfort, sustenance, and accessibility. Mark is available to me during maintenance whether I have a question or issue. He has an amazing temperament…never appears rushed, impatient, and no question is too small or considered a waste of his time. Mark is perfectly suited to handle my needs flawlessly and I am beyond grateful and satisfied. But when it gets down to the bill, that’s when Mark’s knowledge, experience, and compassion really kicks in. He knows the ins and outs of what is covered, what is not, and seems to pull every advantage in my direction like a rabbit from a hat. I owe so many huge thanks to Mark and his staff. He makes the service process beyond manageable; it is, believe it or not, a pleasure to send my Mini in for a visit. Thank you Mark and Herb Chambers, Boston, Comm. Ave. N. Solomon More

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Techs are super knowledgeable as well as friendly,and professional- every tine. I have never had a bad experience. professional- every tine. I have never had a bad experience. More

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I have owned many cars over the years, and Herb Chambers MINI of Boston definitely has the best service experience of them all. Mark Ravin is so professional and it's a pleasure doing business with him. MINI of Boston definitely has the best service experience of them all. Mark Ravin is so professional and it's a pleasure doing business with him. More

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It is always a pleasure to see Mark. Whenever I have my car serviced, his knowledge and professionalism are obvious; but he is also a really nice guy to talk with. Whenever I have my car serviced, his knowledge and professionalism are obvious; but he is also a really nice guy to talk with. More

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I’ve been going to Herb Chambers for all my service for at least 12 years now maybe more. My last car was purchased from another dealer but I stayed with service at HC because they (and Mark Ravin in parti at least 12 years now maybe more. My last car was purchased from another dealer but I stayed with service at HC because they (and Mark Ravin in particular) are the best and incredibly trustworthy. More

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Mark is an excellent and knowledgeable advisor. He is the main reason for my satisfaction with this dealer. He is the main reason for my satisfaction with this dealer. More

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Theo & the team at Herb Chambers Mini Boston did a great job on my oil change. They also fixed my hood release cable that I was planning to address myself. Thank you for going above and beyond. job on my oil change. They also fixed my hood release cable that I was planning to address myself. Thank you for going above and beyond. More

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Another great experience servicing my Mini Countryman at Herb Chambers. Theo Turney always goes above and beyond. Will keep going there for all my Mini services and needs. Herb Chambers. Theo Turney always goes above and beyond. Will keep going there for all my Mini services and needs. More

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The service was top notch! ! Mark and his crew really took good care of my mini..great customer service and explanation on what needed to be done..the real time updates helped a ! Mark and his crew really took good care of my mini..great customer service and explanation on what needed to be done..the real time updates helped as well. More

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