Mark Kaltenbronn
Mark Kaltenbronn at Sapaugh GM Country
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Mark Kaltenbronn

Service Advisor

Sapaugh GM Country

1435 McNutt Street
Herculaneum, MO 63048

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4.8
15 Reviews

Dealership Experience

4 yrs

Industry Experience

31 yrs, 6 mos

Languages Spoken

English English

4.8

15 Reviews

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15 Reviews of Mark Kaltenbronn

October 17, 2024

Dealership Rating
Employee Rating

Thank you to David and Dylan Issac as well as Mark in service department and Joe in financing! Thank you all for treating me as a VIP every time I trade or have service issues. SAPAUGH is just awesome. T More

by larrylarry572
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 19, 2024

Sapaugh GM Country responded

We're happy you found our staff to be so supportive during your experience here at Sapaugh Chevrolet Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 07, 2024

Dealership Rating
Employee Rating

This is my second time using this dealership and also same salesman. I feel like Bart is genuine and fair. The dealership let me store my cars on their lot, after the sale, for person reasons. Everyone i More

by LESLIERIGGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 10, 2024

Sapaugh GM Country responded

Our staff is committed to providing each of our clients with the best automotive experience! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 06, 2024

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Employee Rating

I asked them to fix my marked up wheels on tge car but they wouldn't or even take some money off to make the deal better but they didn't do that either. They did fix the hail damage on car. I can see a cl More

by bluesfan4life1955
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2024

Sapaugh GM Country responded

It is disappointing for us to hear that your experience was anything less than great. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to Joe Clemens our Executive General Manager at 636-931-0055 Ext 4122 or 636-399-5304, Jclemens@Sapaugh.comso we can discuss your experience further. We look forward to hearing from you.

Jun 08, 2024

bluesfan4life1955 responded

I would like to talk to Mr. Clemens. Will he be there today i would like to call him. I called down there on numerous occasions and from what parts told me about the wheels they didnt sell just the hubcaps parts sold the whole wheel with the hubcap included. The cost of going that route is over a thousand dollars per wheel, and that they tested the window tint and said it all was the same darkness (tested with a machine) but no one would show me the machine results. All im asking for is the wheels to be fixed and window tint the car. I was given a quote for the tint of 300 dollars to do the whole car from the tinter that used to work in house at sapaugh

January 17, 2024

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I recommend Sapaugh GM country as a great place to do business. Excellent sales, service More

by dgautopsy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 19, 2024

Sapaugh GM Country responded

THANK YOU !!!! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

December 01, 2023

Dealership Rating
Employee Rating

Sapaugh has the best customer service. I have bought 9 cars from Sapaugh. Rich Konold has been my salesmen for every car. Ben McFarland has been there every time to ensure I got the best More

by IDADUNUMF150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Konold, Joe Clemens, Ben McFarland, Mike Reagan , Crystal, Steve, Maryland

Dec 02, 2023

Sapaugh GM Country responded

THANK YOU ! We appreciate the glowing review ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 17, 2023

Dealership Rating
Employee Rating

Great dealership always going the extra mile to make sure I am able to receive all the things I desire More

by denny2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2023

Sapaugh GM Country responded

THANK YOU ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

September 18, 2023

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The sales team is the greatest but I can’t say the same thing about service. The appointments times are approximate, I am told sometimes they have to finish the cars from the prior day first and I have to More

by camsden1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 19, 2023

Sapaugh GM Country responded

Thank You ! We appreciate your business and your feedback !

April 29, 2023

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Employee Rating

Everything is great in and out no problem. Thank you very much. Sorry, no Great 👍 More

by GAYLANDWOOD@ATT.NET
Recommend Dealer
Yes

Other Employees Tagged: Mark Kaltenbronn

Apr 29, 2023

GAYLANDWOOD@ATT.NET responded

I bought 10 to 12 cars through Sapaughvery happy with them

April 20, 2023

Dealership Rating
Employee Rating

I’ve been purchasing my vehicles from Sapaugh for over 25 years. My only salesmen were Ron Parker, and now Al Vincent. Al is one of the nicest guys you’ll meet, and as a salesman he will get you all applicab More

by THOOTSELLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2023

Sapaugh GM Country responded

Tom-----THANK YOU ! We appreciate the glowing review and kind words about our Team! Its always a pleasure to serve you and we look forward to seeing you soon! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 29, 2023

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Employee Rating

I do not want to forget Mark in the Service Department. He is EXCELLENT as well! More

by LARRYHCHAPMAN01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Clemens, Brandon Ziegler , John McCarthy

Apr 01, 2023

Sapaugh GM Country responded

THANK YOU ! Your satisfaction is important to us, so we want to sincerely thank you for choosing Sapaugh Chevrolet Buick GMC Cadillac and we hope to see you again soon! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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