Mario Rodriguez
Mario Rodriguez at Werner Kia
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Mario Rodriguez

Service Advisor

Werner Kia

2755 W Tennessee St
Tallahassee, FL 32304

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3.5
8 Reviews

Dealership Experience

10 mos

Industry Experience

10 mos

Languages Spoken

English English

3.5

8 Reviews

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8 Reviews of Mario Rodriguez

June 12, 2024

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Employee Rating

Never had I receive worse service than from this team of incompetent and disrespectful mechanics and managers. The reoccurring issue is still not fixed after 3 years More

by JEL2505
Service Price Transparency
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Recommend Dealer
No

June 12, 2024

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There is a reoccurring issue that doesn’t seem to be fixed despite bringing in the car for the last three years. Either malicious work from the service team or incompetence. You tell me what’s worse More

by JEL2505
Service Price Transparency
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Service Time
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Recommend Dealer
No

June 12, 2024

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Disrespectful, ignorant, shady, incompetent, offensive, uncaring, and argumentative. I have never been treated so badly from any other place than this one More

by JEL2505
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Recommend Dealer
No

June 05, 2024

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Needed service on our 2020 KIA Sportage and to take care of a recall ticket. We worked with Mario Rodriguez at the service center to schedule and handle the work. Have to say that Mario is one of the m More

by Bobnpat2001
Service Price Transparency
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Recommend Dealer
Yes
Jun 10, 2024

Werner Kia responded

Thank you for taking the time to leave us this positive review! We are glad that Mario got your automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 02, 2024

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The service department has been greatly improved. My Service Consultant Mario expeditiously handled my repair, including warranty coverage. Marion did an excellent job keeping me informed of the prog More

by jamesearl55
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: TIM FESSLER

Jun 04, 2024

Werner Kia responded

James, Thank you so much for leaving Mario this positive review! We are glad to hear that Mario took great care of you and your automotive needs. We are happy to know that he did an excellent job keeping you informed on the progress of your repairs. Please do not hesitate to let us know how we may be of further service to you.

April 11, 2024

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Nice sellers and service staff. They are all friendly and helpful. Highly recommend this dealer. More

by BP2023
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Recommend Dealer
Yes

Other Employees Tagged: TYRIQUE FAUST

Apr 11, 2024

Werner Kia responded

We are grateful for you leaving us this exceptional review and recommendation! We are thrilled to hear that our team took excellent care of you and your automotive needs. We are happy to know that they were friendly and helpful. Please drive safely and do not hesitate to let us know how we may be of further service to you.

March 18, 2024

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Employee Rating

My vehicle gear shift was locked on my 2020 Telluride. The windows, door locks, trunk, wipers and several other components didn’t work. I took it in to determine the problem and after troubleshooting it w More

by Kcampbell645
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lucas Marr, CORNELIUS THOMPSON , Steve , service Manager 5 Star

Mar 18, 2024

Werner Kia responded

We are grateful for you leaving Mario and Steve this wonderful review! We are thrilled to hear that they took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they provided you with a loaner while your vehicle was in service. Please drive safely and do not hesitate to let us know how we may be of further service to you.

March 12, 2024

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Employee Rating

Very informative service members, Mario Rodriguez was a great Service Advisor and kept me updated throughout the whole process. More

by owenbanaitis
Service Price Transparency
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Recommend Dealer
Yes
Mar 12, 2024

Werner Kia responded

Owen, Thank you so much for leaving Mario this fantastic review! We are glad to hear that Mario took amazing care of you and your automotive needs. We are happy to know that he was very informative and kept you updated on your vehicle. Please do not hesitate to let us know how we may be of further service to you.

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