Dealership Experience
10 mos
Industry Experience
10 mos
Languages Spoken
English
8 Reviews
Write a Review8 Reviews of Mario Rodriguez
June 12, 2024
Never had I receive worse service than from this team of incompetent and disrespectful mechanics and managers. The reoccurring issue is still not fixed after 3 years incompetent and disrespectful mechanics and managers. The reoccurring issue is still not fixed after 3 years More
June 12, 2024
There is a reoccurring issue that doesn’t seem to be fixed despite bringing in the car for the last three years. Either malicious work from the service team or incompetence. You tell me what’s worse fixed despite bringing in the car for the last three years. Either malicious work from the service team or incompetence. You tell me what’s worse More
Other Employees Tagged: Paul Marmon, BRIAN GORNIAK, BILLY REDDING, MICHAEL WYRE, RICK GLADWELL, NICK BONO, JEREMY PATTERSON, CORNELIUS THOMPSON, DERICK MCCRAY
June 12, 2024
Disrespectful, ignorant, shady, incompetent, offensive, uncaring, and argumentative. I have never been treated so badly from any other place than this one uncaring, and argumentative. I have never been treated so badly from any other place than this one More
June 05, 2024
Needed service on our 2020 KIA Sportage and to take care of a recall ticket. We worked with Mario Rodriguez at the service center to schedule and handle the work. Have to say that Mario is one of the m of a recall ticket. We worked with Mario Rodriguez at the service center to schedule and handle the work. Have to say that Mario is one of the most customer oriented service personnel I have ever worked with; prompt and efficient in keeping us informed of the work. Parts needed to be ordered before the work could be completed and Mario stayed right on top of it to make it happen .... and proactively keep us informed. More
June 02, 2024
The service department has been greatly improved. My Service Consultant Mario expeditiously handled my repair, including warranty coverage. Marion did an excellent job keeping me informed of the prog My Service Consultant Mario expeditiously handled my repair, including warranty coverage. Marion did an excellent job keeping me informed of the progress of the repairs. More
Other Employees Tagged: TIM FESSLER
April 11, 2024
Nice sellers and service staff. They are all friendly and helpful. Highly recommend this dealer. They are all friendly and helpful. Highly recommend this dealer. More
Other Employees Tagged: TYRIQUE FAUST
March 18, 2024
My vehicle gear shift was locked on my 2020 Telluride. The windows, door locks, trunk, wipers and several other components didn’t work. I took it in to determine the problem and after troubleshooting it w The windows, door locks, trunk, wipers and several other components didn’t work. I took it in to determine the problem and after troubleshooting it was determined that rodents had damaged the harnesses. Mario Rodriquez and the Service Manager Steve was able to provide me a loaner while they made the necessary repairs. They were diligent in keeping me posted along the way. This is what real Customer Service is all about. Taking care of your customers and they will continue to patronize and promote your business to their family and friends. Thank you Mario and Steve. Ann Sherman More
Other Employees Tagged: Lucas Marr, CORNELIUS THOMPSON , Steve , service Manager 5 Star