115 Reviews
Write a Review115 Reviews of Maricella Moraga
September 10, 2024
On Sept. 5th I stopped at Mark Kia to check out the new K4 which had just come in the previous day. DeMarko showed me the new K4 that was on the showroom floo 5th I stopped at Mark Kia to check out the new K4 which had just come in the previous day. DeMarko showed me the new K4 that was on the showroom floor. I was blown away. The car was an EX trim color of morning haze. The exact car I had been looking at. Wasn't planning on buying that day, but I am compulsive. Anyway DeMarko was great throughout the entire sales process. Professional, polite, enformative & overall very helpful. No pressure or misinformation. Darren was also great. Actually all the associates I dealt with at the dealership were exceptional. Thanks DeMarko & I highly recommend Mark Kia. More
Other Employees Tagged: Johnny Borboa, Darren Hollis, DeMarko Martinez
July 29, 2024
My husband and I just want to share how amazing Demarko was during our first time car purchase. From start to finish, he was incredibly helpful and kept us well-informed throughout the whole process. Inste was during our first time car purchase. From start to finish, he was incredibly helpful and kept us well-informed throughout the whole process. Instead of pushing us into a car that wasn’t right for us financially, Demarko gave us thoughtful advice and suggestions, guiding us towards options that best fit our budget. He really worked his magic to ensure we drove off with a reliable vehicle, knowing how badly we needed one. His dedication and skill made a huge difference for us, and we couldn’t be happier with the outcome. Demarko has definitely won us over as lifelong customers, and I truly believe he deserves a ton of recognition for his exceptional service. He’s a real asset to the team!!! We highly recommend him for all of your car-purchasing needs! Thank you Demarko! 😊 More
Other Employees Tagged: DeMarko Martinez
July 14, 2024
The management and the sales and the Finance all of them were great. Ethan was super efficient, pleasant and very entertaining to our kids. were great. Ethan was super efficient, pleasant and very entertaining to our kids. More
Other Employees Tagged: Johnny Borboa , Ethan
April 23, 2024
Marcella and Tayla (sales rep) helped make this process as seamless as possible, both were very accommodating and would recommend them to anyone. If you’re looking for an easy going process they’re your ga as seamless as possible, both were very accommodating and would recommend them to anyone. If you’re looking for an easy going process they’re your gals! More
Other Employees Tagged: Tayla
March 09, 2024
Mark KIA was very clean and welcoming. The staff was extremely helpful and polite. DeMarko was perfect to work with. The sales transaction was the smoothest and easiest ever. I highly reco The staff was extremely helpful and polite. DeMarko was perfect to work with. The sales transaction was the smoothest and easiest ever. I highly recommend swing on by Mark KIA. Test drive a variety of vehicles with zero pressure to commit to anything! More
Other Employees Tagged: DeMarko Martinez
December 27, 2023
What should have been a joyful purchase was a shocking experience of scam, poor customer service, and lengthy wait times. I ordered a hybrid Kia SUV in May 2023 with a $1000 down. I committed to this purc experience of scam, poor customer service, and lengthy wait times. I ordered a hybrid Kia SUV in May 2023 with a $1000 down. I committed to this purchase and waited for 8 months. Paying cash. Upon finalizing the purchase today (Dec 26) I did not want two of three add-ons. Nate M and Derrick G refused to sell the vehicle unless I purchased the LoJack add-on. When I confirmed that these were "optional", Nate M said "buying the vehicle is optional". How disgusting. Clearly this place is interested in sales and not a positive customer experience. Of course these add-ons are optional yet these two employees refused to sell the vehicle unless I bought two of them (they removed the key add-on). The window tint add-on is way overpriced which was acknowledged by Derrick when I stated how I was paying 2.5x the usual price of tinting already and wanted to remove the Lojack add-on. And the entire ordeal was 6 hours in total for a vehicle that did not need financing or anything else. And when I was out rushing to the bank to get the cashier's check before closure, Nate M had the audacity to call me during my trek asking when I'll be back (since apparently he has some plans this evening). Ultimately, I'm the sucker. I bought the vehicle and folded to their coersion tactics, but I just couldn't wait any longer having already waited 8 months. I'm disappointed with this place and will never buy a vehicle from them again and will gladly share my experience with others. I thought Mark Kia was more honest than other dealerships, but, sadly, in my experience they lived up to the "sleazy car salesman" trope. More
Other Employees Tagged: Derrick Gradijan , Nathan M
September 09, 2023
Awesome awesome awesome awesome awesome awesome awesome awesome awesome àwesome awesome awesome awesome awesome awesome awesome awesome àwesome awesome awesome awesome awesome awesome More
Other Employees Tagged: Robert Lemon III
September 03, 2023
5-Stars for DeMarko Martinez! DeMarko REALLY cares about his customers! My family and I had an amazing experience working with DeMarko over the busy holiday weekend. He found us a DeMarko REALLY cares about his customers! My family and I had an amazing experience working with DeMarko over the busy holiday weekend. He found us a great car for our situation and went over and above in so many ways for us and we're very grateful. Highly recommend DeMarko! Maricella Moraga in the Finance Department was also a 5-Star rock star! I will be sending all my friends and family to DeMarko and Mari! More
Other Employees Tagged: DeMarko Martinez