Dealership Experience
2 yrs
27 Reviews
Write a Review27 Reviews of Mariano Gomez
September 04, 2024
Phenomenal customer service from Giancarlos Chavez and Bang Bui from start to finish. Was worried because this is my third car that I purchased from them but the other 2 were under Ray Brandt. Kudos to Bang Bui from start to finish. Was worried because this is my third car that I purchased from them but the other 2 were under Ray Brandt. Kudos to the new ownership everyone seems very happy! More
Other Employees Tagged: Bang Bui, Erick Burgess Sr, Douglas Montalbano, Shelia Leblanc, Giancarlos Chavez, Rene Reyes
August 21, 2024
Absolute BEST CAR BUYING EXPERIENCE EVER! !!! From Giancarlos who provided excellent customer service, including a 20 minute tutelage going over the technology and features of our vehicle. N !!! From Giancarlos who provided excellent customer service, including a 20 minute tutelage going over the technology and features of our vehicle. Nick, the manager who went out of his way to come and introduce himself and thank us for our business. Jeff in finance who made everything super easy and quick. Mr. Mariano, who started the whole process when I called in for service for my vehicle. Doug in service and all the shop folks who always gives top notch. Great group of people. I highly recommend buying from Kenner Toyota. More
Other Employees Tagged: Douglas Montalbano, Giancarlos Chavez, Nick Oliveri
June 04, 2024
Mr. Jelks is a very professional and awesome person; I have great experience and gave me the best customer service. After a horrible experience from the service. I must take time to write this honest revi have great experience and gave me the best customer service. After a horrible experience from the service. I must take time to write this honest review. Mr. Jelks really worked out everything and took time, his positive attitude and willingness to go the extra mile is very much appreciated. He is very knowledgeable and top of his work. I'm so pleased how he handled everything. As for the dealership, Giving UBER instead rental car to the customer is very inconvenient you need to do something about it and improve the process. I know we are not perfect, Active listening ,Empathy, Professionalism ,Honesty and Transparency are the Key for improvement. Thank you so much to all the Staff Amber, Erika, Mariano, Mr. Bang, and Mr. Woody. who help me the entire process. Kudos to Mr. Forrest Jelks! More
Other Employees Tagged: Bang Bui, Amber Netto, Erick Burgess Sr, Woody Gregoire, Forrest Jelks , Erika Benfatti, Danny Waguespack
April 08, 2024
Excellent in doing their job, good job. For sure i’ll be back Soon for another problem about my car For sure i’ll be back Soon for another problem about my car More
Other Employees Tagged: Erick Burgess Sr, Douglas Montalbano, Shelia Leblanc, Lenny Thomas, Kerry Cella, Takiyah Cavilear , Jason Eddlestone, David Lemoine
April 03, 2024
I would like to say this is a good place to get a used or new car, they advice you so you make the best decision. new car, they advice you so you make the best decision. More
Other Employees Tagged: Bang Bui, Mario Mejia, Rene Reyes
November 28, 2023
Pleased with the company so far. always up front with me. I Enjoy that. Love always up front with me. I Enjoy that. Love More
Other Employees Tagged: Bang Bui, Erick Burgess Sr, Douglas Montalbano, Shelia Leblanc, Lenny Thomas, Kerry Cella, Takiyah Cavilear , Jason Eddlestone, Brett Hernandez
November 23, 2023
Although it took 11-1/2 months to get my Highlander scheduled for the peeling paint, once they scheduled it and took it in, I was pleasantly taken care of by the Ray Brandt staff. I would like to ment scheduled for the peeling paint, once they scheduled it and took it in, I was pleasantly taken care of by the Ray Brandt staff. I would like to mention Mariano, on Veterans Hwy. was especially super nice to work with. I am so happy Toyota made good on their recall. More
Other Employees Tagged: Shelia Leblanc , Danny Waguespack
October 07, 2023
It was fast and efficient. I was able to bring my car in overnight and had it fixed the next day. I was able to bring my car in overnight and had it fixed the next day. More
Other Employees Tagged: Erick Burgess Sr, Douglas Montalbano, Shelia Leblanc, Lenny Thomas, Kerry Cella, Takiyah Cavilear , Jason Eddlestone, Brett Hernandez, Brad Miller
October 01, 2023
Professional and friendly service I feel everyone goes out of their way to be helpful out of their way to be helpful More
Other Employees Tagged: Erick Burgess Sr, Douglas Montalbano, Shelia Leblanc, Lenny Thomas, Kerry Cella, Takiyah Cavilear , Jason Eddlestone, Brett Hernandez, Brad Miller
September 30, 2023
Professional and honored price that was originally given. Knowledgeable staff. Great customer service. Salespeople did not pressure me. Knowledgeable staff. Great customer service. Salespeople did not pressure me. More
Other Employees Tagged: Fred Mena, Jeff Patten, Kerry Cella , Keith Barrett, Brett Hernandez