Marc Wiseman
Marc Wiseman at Weir Canyon Honda
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Marc Wiseman

Service Drive Manager

Weir Canyon Honda

8323 E La Palma Ave
Anaheim, CA 92807

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4.4
16 Reviews
4.4

16 Reviews

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16 Reviews of Marc Wiseman

September 18, 2024

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Employee Rating

I will never be back to this location I took my new car for its first oil change, and it was returned to me in an upsetting condition. The light Colored seats had a bunch of dirty residue on it and I a More

by marietorres1088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Corey Smith

Sep 19, 2024

Weir Canyon Honda responded

Marie, This is discouraging to read. Our team should be using seat and steering wheel protectors as well as gloves anytime we're in a guest's vehicle. At your convenience, please contact me and I will be glad to have your vehicle cleaned properly. Regards, Corey Smith Service Director 714-779-3215 coreysmith@weircanyonhonda.com

September 15, 2024

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Employee Rating

My issue is actually worse now than before. I think Honda just has this problem with the usb ports. They also gave me my car dirtier than when I left it. Súper dissatisfied. Will prob take my c More

by lizetowen
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 16, 2024

Weir Canyon Honda responded

We're disappointed this issue persists and your vehicle was returned to you dirty. It's important we are providing both quality and accurate service here, which is why I'd like the opportunity to speak with you about this further. Please contact me at your convenience. I look forward to hearing from you. Regards, Corey Smith Service Director 714-779-3215 coreysmith@weircanyonhonda.com

September 12, 2024

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It took 3hours to do a A1 service. First time ever. Very annoyed and I had an appointment More

by alittle.cahomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Smith

Sep 13, 2024

Weir Canyon Honda responded

We appreciate both your patience and your feedback. We're disappointed this service took longer than expected. We look forward to completing services more promptly in the future and should you like to discuss your recent visit any further, please don't hesitate to contact me. I'm here to help. Regards, Corey Smith Service Director 714-779-3215 coreysmith@weircanyonhonda.com

September 10, 2024

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We have all our Honda's serviced here and have purchases our last three cars from Weir Canyon. Friendly and work to make a customer happy. Extra gratitude for the technicians who worked on our car on a da More

by as_momlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tamer Alrifaee

Sep 11, 2024

Weir Canyon Honda responded

We’re happy to hear you’ve had such positive experiences with us. Enjoy your new CR-V Hybrid and we look forward to many more years together! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

September 05, 2024

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Very efficient from the Service Consultant to the Parts Manager. Very knowledgeable especially how long the service would take. More

by teodulfopalisoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2024

Weir Canyon Honda responded

Efficiency and knowledge are our priorities, and it’s fantastic to know we met your expectations. We look forward to working with you again! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

September 03, 2024

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Employee Rating

impossible to get in contact with the service department. very poor communication about when my car would be done. does not know anything about the car they sold me. More

by carpentree
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tamer Alrifaee

Sep 04, 2024

Weir Canyon Honda responded

It's vital we provide quality communication and it's disappointing that's not happening. At your earliest convenience, I'd like to learn more about these concerns, as well as help answer any questions you have. Please contact me when you have an opportunity to speak. I look forward to hearing from you. Regards, Corey Smith Service Director 714-779-3215 coreysmith@weircanyonhonda.com

September 02, 2024

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Employee Rating

Always such a great experience at Weir Canyon Honda service! They are friendly, knowledgeable, and communicate so well. We will never go anywhere else! :) More

by jtllmonty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Smith

Sep 02, 2024

Weir Canyon Honda responded

It's nice to see that our team always takes good care of you! We look forward to working with you for many more years to come! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

September 01, 2024

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Employee Rating

The service people did as I ask plus performed several other tasks for me which I would not have thought of. Good job More

by HUFFLL159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Smith

Sep 02, 2024

Weir Canyon Honda responded

We're thrilled to hear that our team exceeded your expectations and provided extra help. Your satisfaction means a lot to us, and we appreciate your positive feedback! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 31, 2024

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Employee Rating

Very convenient, very fast and very helpful. Marc Wiseman is the best Advisor for his customer service, professional expertise and integrity. He is courteous, fast and always helpful with profes More

by bao.quoc.pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Smith

Sep 02, 2024

Weir Canyon Honda responded

Marc truly embodies our commitment to excellent service. Your feedback means a lot to us, and we look forward to continuing to provide you with top-notch support! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 29, 2024

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Employee Rating

MJ (Mark J) was communicative and helpful to make sure this got taken of quickly and got my family back on the road safely. More

by k.bots.47
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2024

Weir Canyon Honda responded

We are so happy that MJ made sure you got back on the road in no time! Hope to see you back here again! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

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