Mandy Shakotko | Page 12
Internal/Warranty Advisor
Grande Prairie Nissan
10314 116 Avenue
Grande Prairie, AB T8V 4K5
HI there, my name is Mandy. I have grown up in and around Grande Prairie my whole life. I have worked in the automotive industry for almost 19 years. Started out as a Receptionist for a dealership, moved to Service Reception and then to Service Advisor. I am currently the Warranty Administrator and Internal Advisor for our Dealership. I have been with Grande Prairie Nissan for 5 years and love my job and my work family. I have met some pretty awesome customers here at Nissan and enjoy dealing with people on a day to day basis very much.
Read moreDealership Experience
14 yrs, 2 mos
Industry Experience
17 yrs, 8 mos
123 Reviews
Write a Review123 Reviews of Mandy Shakotko
July 31, 2014
Awesome service very pleased with the friendliness :) Mandy was a very friendly and polite lady to deal with :) It took little time to get my car in for service and was amazed at the friendly service :) I Mandy was a very friendly and polite lady to deal with :) It took little time to get my car in for service and was amazed at the friendly service :) I will be recommending Grande Prairie Nissan to all my family and friends :) Thanks Mandy for all your help and putting up with all my questions :) More
July 01, 2014
Wonderful experience I have been going to Grande Prairie Nissan since I bought my new xterra a year and a half ago. I always have a great experience when Mandy is my servi I have been going to Grande Prairie Nissan since I bought my new xterra a year and a half ago. I always have a great experience when Mandy is my service advisor. Not only does she keep me informed on what is going on with my vehicle but she always gets it back to me very quickly which not many shops do. I highly recommend going to Grande Prairie Nissan and dealing with Mandy. Great work girl! More
May 16, 2014
service department These two ladies are the greatest, they are a big part of why I keep dealing with nissan. Both Mandy and Kayla are amazing and just a joy to deal with These two ladies are the greatest, they are a big part of why I keep dealing with nissan. Both Mandy and Kayla are amazing and just a joy to deal with,they are always very helpful and friendly. They always look after whatever I need done with my Titan in a very professional and timely manner. I can always depend on them to do a great job and they go above and beyond for a service department. More
Other Employees Tagged: Kyla MacIntyre
April 23, 2014
Hands Down Great Customer Service Being a VIP Oil Change customer I get to see Mandy’s cheerful face often, but this one frosty November morning in 2013 when my heater decided not to b Being a VIP Oil Change customer I get to see Mandy’s cheerful face often, but this one frosty November morning in 2013 when my heater decided not to blow warm air, well lets say Mandy’s face was the only one smiling, as I bundled my little 1 year old up in my crossover and covered him with blankets and brought him to daycare I then proceeded to go to Nissan Dealership to get this heater checked out, not even having a appointment, Mandy took me on in, booked in my car and arranged a shuttle for me, her customer services goes above and beyond in this dealership and I am very lucky to have her smiley face to calm me down on a -40 winter morning. The shuttle was a few minutes late and Mandy called several times making point that I had to be to work by 8am, thank you Mandy for all your hard work and pure kindness you show your customers like me ? More
April 05, 2014
Changed tires Excellent service, vehicle was picked up and delivered. Thank you so much Mandy and for the smile. Definitely will be back and will let others know. Excellent service, vehicle was picked up and delivered. Thank you so much Mandy and for the smile. Definitely will be back and will let others know. More
March 04, 2014
This is my third Titan purchase from Grande Prairie Nissan and I always have no problems with either purchasing a vehicle or getting what I need to get done. The staff is always helpful and friendly. I Nissan and I always have no problems with either purchasing a vehicle or getting what I need to get done. The staff is always helpful and friendly. If there are any issues or problems they are always willing to help get things solved or explain things in more detail so that I have a better understanding. More
Other Employees Tagged: Mike Lapraik , Jeremy Budde, Jason Gillett
December 04, 2013
Mandy was fantastic. Although I recently purchased a new Titan from this dealer, Mandy made sure I was very happy with the service of my 98 Pathfinder. She found recall work that I was not aware of. Booked Titan from this dealer, Mandy made sure I was very happy with the service of my 98 Pathfinder. She found recall work that I was not aware of. Booked it in at the time discussed, and called to let me know the truck was finished well within a reasonable timeframe. I will continue to use Mandy as the main contact for service bookings for both Nissans and would highly recommend her commitment to customer satisfaction and proper follow up. Job well done Mandy! More
February 28, 2013
When i take my car to gp Nissan i am usually met by Mandy and she always very friendly and happy to help. Mandy has a great personality and is very informative on whats being done to my car. Mandy is more th and she always very friendly and happy to help. Mandy has a great personality and is very informative on whats being done to my car. Mandy is more then helpful and is always smiling.I am very happy with the service that is provided to me. I would recommened gp Nissan to anyone. The service and people working there are awesome. More
February 28, 2013
Very friendly and helpful knowledgeable lady. Great service and information. Nice store too and fair prices. I will recommend her and this business to my friends. service and information. Nice store too and fair prices. I will recommend her and this business to my friends. More
February 28, 2013
I drive to grande prairie from grande cache to have my vehicle serviced at grande prairie Nissan. When I deal with Mandy I know I will get my vehicle back as quickly as possible. She always keeps me infor vehicle serviced at grande prairie Nissan. When I deal with Mandy I know I will get my vehicle back as quickly as possible. She always keeps me informed on what my vehicle needs and how much it will cost. I never have to worry about having to pay more then what i was quoted. I really like that. My children enjoy playing in the play place as well. Great idea!! More
Other Employees Tagged: Mandy Shakotko

