AWSOME salesman was very helpful I didn't spend hours
there which is good would return there to get another car
there which is good would return there to get another car
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by meckes11656
Verified Customer
Verified Customer
Jun 24, 2024 -
Star Auto Mall 512 responded
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Star Auto Mall 512!
Got a good car at a good price.
Everyone who worked with us was nice, professional and helpful.
Everyone who worked with us was nice, professional and helpful.
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by DUNCANX123
Verified Customer
Verified Customer
Other Employees Tagged:
Sergio
Jun 17, 2024 -
Star Auto Mall 512 responded
Thanks for sharing your thoughts about your experience with Star Auto Mall 512. We appreciate your business and hope to see you again soon!
This has been the worst car buying experience I have ever
had. Malik is a fantastic guy. However, I was not told that there was a coolant issue with the car that the dealership was aware of. They ordered the
had. Malik is a fantastic guy. However, I was not told that there was a coolant issue with the car that the dealership was aware of. They ordered the sensor prior to me purchasing the car but failed to tell me. Also, there was no cord for this electric car when I test drove it, when I purchased it. The deal was that I would get an authentic Hyundai cord. I was told they could provide me with a loaner cord, which they have not. I was told the cord would be in Tuesday of last week, Tuesday of this week, and now I'm being told it won't be in until Friday. They have also had my car since Monday night to install the coolant sensor and to flush the coolant system. They installed the sensor, but I had to call two times to see if they flushed the coolant. They did not flush the coolant, and they did not call me today to tell me if the car was ready.
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by Mommas
Verified Customer
Verified Customer
Jun 10, 2024 -
Star Auto Mall 512 responded
We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Glenn Chookolingo
General Manager
(484) 898-8100
Very attentive service .
The sales team was very helpful and gave me a few purchsing options .
The sales team was very helpful and gave me a few purchsing options .
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by jgtaylor81
Verified Customer
Verified Customer
Jun 04, 2024 -
Star Auto Mall 512 responded
We are very happy to hear Maalik provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Many cars to choose from.
Low pressure, helped me find the right deal on the right car! Thank you.
Low pressure, helped me find the right deal on the right car! Thank you.
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by jessihanna711
Verified Customer
Verified Customer
Jun 04, 2024 -
Star Auto Mall 512 responded
Jessi, Thank you for sharing your experience with us! We're happy to hear it went well working with Maalik and truly appreciate your feedback.
Maalik was nose and they offered to fix any issues the
car was having. I asked when was the last time the car had a tune up and the response was that it would have been done there but not really answering
car was having. I asked when was the last time the car had a tune up and the response was that it would have been done there but not really answering the question. The car needs a wheel alignment and they said they would do it but only did a tire rotation.. SMH but the car is a good car and I am happy with the car. I guess I will be taking it for the wheel alignment and see if it needs a tune uo
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by brewer.christle
Verified Customer
Verified Customer
Jun 03, 2024 -
Star Auto Mall 512 responded
Thank you for taking the time to share your experience. If you would like to further discuss your visit, Christle, feel free to contact us at your convenience.
Very friendly and easy going.
Went to much time and effort to show us several options including the test drives!
Went to much time and effort to show us several options including the test drives!
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by Dmurrow53
Verified Customer
Verified Customer
Jun 03, 2024 -
Star Auto Mall 512 responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Star Auto Mall 512!
Pointed be in the right direction where I was able to
walk out with a brand new car in just a few hours thanks to Maalik McKoy-Cohen.
walk out with a brand new car in just a few hours thanks to Maalik McKoy-Cohen.
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by kaliscollazo
Verified Customer
Verified Customer
Apr 18, 2024 -
Star Auto Mall 512 responded
Kalis, Thank you for sharing your experience with us! We're happy to hear it went well working with Maalik and truly appreciate your feedback!
Maalik was great.
I wish they had told me that the percentage for the financing was going to be that high I would've never bought the car. They should be trying to fin
I wish they had told me that the percentage for the financing was going to be that high I would've never bought the car. They should be trying to find deals or better rates I should say for what I'm paying I'm actually paying double the amount for that vehicle
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by Lougon45
Verified Customer
Verified Customer
Other Employees Tagged:
Maalik McKoy-Cohen
Mar 26, 2024 -
Star Auto Mall 512 responded
Thank you for taking the time to share your thoughts on working with Maalik and our team. We're glad to hear we delivered such a great experience!
Maalik was great but before that they shpild tell you
what the apr is gonna be instead if waiting and tgen your osying 3x the price
what the apr is gonna be instead if waiting and tgen your osying 3x the price
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by Lougon45
Verified Customer
Verified Customer
Other Employees Tagged:
Maalik McKoy-Cohen
Mar 26, 2024 -
Star Auto Mall 512 responded
Thank you so much for your wonderful review! We are thrilled that Maalik had the opportunity to provide you with great service. We thank you for choosing Star Auto Mall 512!