M'Tazi Payne
M'Tazi Payne at Southern Nissan Chesapeake
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M'Tazi Payne

Service Advisor

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.9
166 Reviews
4.9

166 Reviews

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166 Reviews of M'Tazi Payne

June 20, 2024

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Employee Rating

my car needed an oil change and while there, service found an oil leak! They put dye in there and found they just needed to tighten up the bolts. They could have told me anything but they have integrity More

by yvonnedodson1
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Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

June 20, 2024

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Very friendly place and the atmosphere is nice. They were very accommodating even without an appointment and the wait time wasn't bad either. That's what I call great customer service. More

by dwareclifton
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Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

June 19, 2024

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I have my own service person now she is great. I would recommend her to help you. More

by Margaret Phillips
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Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

June 19, 2024

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Great communication and assistance by the assistant and i appreciate them for all their dedication More

by DEREKPELLETIER33
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Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

June 19, 2024

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Very helpful, easy to get an appointment, extremely quick turnaround, and very thorough service every time More

by Geosynchronous
Service Price Transparency
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Recommend Dealer
Yes

June 19, 2024

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Payne provided outstanding customer service. Kept me informed with check ins and updates. Professional courteous and respectful. . More

by ROSALYN0811
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Recommend Dealer
Yes

June 19, 2024

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The dealership let me down with a lack of communication and inaccurate information but their service recovery was excellent. It appears that a new employee was the reason for the poor communication and th More

by ONEVIENNA
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Recommend Dealer
Yes

Other Employees Tagged: Joe

June 17, 2024

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The dealership was great. They listen to my concerns and did a great job helping me.. More

by bpaulette48@gmail.com
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2024

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 17, 2024

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They are always prompt and always take good care of me. I will use them again. More

by jsmjsm73
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Recommend Dealer
Yes

Other Employees Tagged: Barry Bright

Jun 18, 2024

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 17, 2024

Dealership Rating
Employee Rating

Quick writeup and response with a video attached. Our insurance company wanted us to use a different shop for repairs. So we went with what they wanted us to do. More

by AMIJ120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

Jun 18, 2024

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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