Lucius Ulett
Lucius Ulett at Acura of Berlin

Lucius Ulett

Sales Manager

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

4.8
33 Reviews

Resident of Manchester, CT, family man; appreciate all sports. Dream Team at Acura of Berlin… Love what I do and enjoy lasting relationships with our customers.

4.8

33 Reviews

Write a Review

Dealership Experience

3 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Specialties & Trainings

A1 customer service, making you buying experience one to remember…

33 Reviews of Lucius Ulett

November 11, 2024

Dealership Rating
Employee Rating

Brandon, Jim & Claudia were extremely helpful with my car buying process. I will recommend anyone in the market for a vehicle , to go to Acura of Berlin. Excellent customer service. More

by pompeisarina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2024

Acura of Berlin responded

Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

November 08, 2024

Dealership Rating
Employee Rating

I did enjoy salesman leonard. Although he states started recently seems to enough what he does. Was very helpful. More

by Maria116371
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Leonard

Nov 10, 2024

Acura of Berlin responded

We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Maria, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Eric Diaz General Manager 860-829-3787

October 02, 2024

Dealership Rating
Employee Rating

I have been working with Acura of Berlin since 1994. I've always been very satisfied. More

by rmwrenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad

Oct 02, 2024

Acura of Berlin responded

Thanks for your feedback on your recent visit to Acura of Berlin. It's great to hear that we were able to assist you and that you had such a positive experience. Eric Diaz General Manager 860-829-3787

October 01, 2024

Dealership Rating
Employee Rating

I have been working with Acura of Berlin since 1994, when I leased my first Acura TL. They have always got me the deal that I needed and Jim Pompeii and Lucius Ulette and Tom and finance get a unbelievable j More

by rmwrenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad

Oct 02, 2024

Acura of Berlin responded

Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Jim and our team, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

August 28, 2024

Dealership Rating
Employee Rating

Bought my first Acura ZDX from here and was so happy with how seamless the experience was! Love it. More

by cdij
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2024

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin. We look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

August 21, 2024

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Employee Rating

Great service, polite, clean, on time, feedback, in and out, offers, courtesy vehicle, car wash and vacuum and most of all great experience More

by JOSEGUZMAN1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2024

Acura of Berlin responded

Jose, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

August 06, 2024

Dealership Rating
Employee Rating

Jim Pompei was a professional and found the exact car I was looking for. When I arrived the car looked as described. I had a tricky situation with my trade-in which needed some navigating in order to make More

by fcontentoiii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2024

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

July 30, 2024

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Employee Rating

Buying a vehicle was a great experience, simple, fast, convenient, and more importantly no sales pressure. More

by Spoloszczak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2024

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

July 29, 2024

Dealership Rating
Employee Rating

This was by far the best car buying experience I have ever had! I would first like to give a "shout out" to Lucius for starting my experience off in a positive way, a "shout out" to Jim for his non- p More

by Jennifer Walsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad

Jul 29, 2024

Acura of Berlin responded

Jennifer, Thank you for your very kind review. Jim, Lucius, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

July 19, 2024

Dealership Rating
Employee Rating

Acura of Berlin is the absolute best, most professional dealership by far, in the area. Acura of Berlin's management and business office staff of Eric Diaz, Brandon Hines, and Lucius Ulett, along with Fina More

by Alipompei
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Diaz, Jim Pompei, Tom Suchojad, Brandon Hines , Dylan Nees-Fair

Jul 20, 2024

Acura of Berlin responded

Ali, Thank you for your business and this review. We're happy to hear Brandon, Lucius, Tom, and Jim were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

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