Lou Germano
Lou Germano at DeNooyer Chevrolet
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Lou Germano

Finance Manager

DeNooyer Chevrolet

127 Wolf Rd
Colonie , NY 12205

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4.6
506 Reviews

Dealership Experience

19 yrs, 1 mo

Industry Experience

35 yrs, 6 mos

4.6

506 Reviews

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506 Reviews of Lou Germano

June 20, 2024

Dealership Rating
Employee Rating

Vehicle sale with Gianni went well a few weeks ago but came to find that one of my truck's 360 view cameras was non-functional. I scheduled a service visit and once there, waited 3 hours to have the news More

by XWingMitch0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gianni Leto, Ashlee McGinnis

Jun 21, 2024

DeNooyer Chevrolet responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

June 17, 2024

Dealership Rating
Employee Rating

Not a good experience. Unfortunately still going through it. They said 2 weeks for my car, didn’t get it for 6 weeks. Then they lost all my paperwork, refused to give a loy More

by chrissym8619
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Armand Rodriguez , Mike in sales “Mike the Martian”

Jun 19, 2024

DeNooyer Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (518) 458-7700 when you have a chance. Thank you, and we look forward to hearing from you.

June 17, 2024

Dealership Rating
Employee Rating

Heath did an excellent job finding the perfect car for me...the rest of the staff made the purchase happen including registration(unusual circumstance), financing and car prep and learning all the new tec More

by AML
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2024

DeNooyer Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at DeNooyer Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2024

Dealership Rating
Employee Rating

Heath was friendly, helpful made everything easy, I am very happy with my new car choice. More

by jiliali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2024

DeNooyer Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

June 13, 2024

Dealership Rating
Employee Rating

Everyone was very friendly and helpful! I found the car I wanted very quickly. After 2 weeks of driving it i love it! More

by ownsrottie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony DiPace

Jun 14, 2024

DeNooyer Chevrolet responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2024

Dealership Rating
Employee Rating

Arianna and the rest of team were great to deal with! I would recommend Denooyer to anyone who is in the market for a new or used vehicle. Thanks Again! Rob More

by rtlawncare01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arianna Gauthier

Jun 14, 2024

DeNooyer Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at DeNooyer Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2024

Dealership Rating
Employee Rating

Everyone was very knowledgeable, friendly and answered all questions I had. The whole buying process was super simple and seamless More

by rce0721
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2024

DeNooyer Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2024

Dealership Rating
Employee Rating

Loved the entire process and people. Love my truck. Ver well organized I Thank you. More

by mardeecm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gianni Leto, Ashlee McGinnis

Jun 07, 2024

DeNooyer Chevrolet responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2024

Dealership Rating
Employee Rating

It was a wonderful experience. the salesmen was all very professional. they took care of us very nicely. More

by fouroaksflo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Lobb

Jun 04, 2024

DeNooyer Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at DeNooyer Chevrolet, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2024

Dealership Rating
Employee Rating

Great customer service and Damien is always on top of the game to get me the best deals possible. More

by floyd.prince25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Damien DeDonatis

Jun 07, 2024

DeNooyer Chevrolet responded

We're happy to hear you had such a great experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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